Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
This product has excellent sound quality , durable
on June 16, 2025
Posted by: Albe7300
[This review was collected as part of a promotion.] Excellent surround sound , noise reduction when playing , watching movies , videos among others , perfect Galaxi AI .
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
We appreciate your feedback on the Galaxy Buds3 Pro, Albe. Your feedback is invaluable to us. We love to see that you're enjoying the excellent 360 sound quality and ANC feature. It's great to see that you use them to watch movies and videos and that the Galaxy AI has been perfect for you. We hope you continue to enjoy your experience with your buds. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Very good
on June 16, 2025
Posted by: Residence25
[This review was collected as part of a promotion.] It's ok I have bubs jbl they are very good I want to buy more
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
The Samsung ear buds have interference when on a
on June 16, 2025
Posted by: 72951rm
[This review was collected as part of a promotion.] When on a phone call it is not clear it will backfeed I would rather have a wired up device I want to know about the dangers and risk of brain damage of using Samsung wireless sevices
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro! We truly appreciate your feedback, as it helps us understand our users' experiences better. We want to make sure that you're having the best possible experience with your Galaxy Buds3 Pro, so we’d love to gather some additional information about your concerns. Please reach out to us at Samsung Support, and we’ll be more than happy to assist you further. Your satisfaction is our priority, and we look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds quality
on June 16, 2025
Posted by: AlphonsoLobos
[This review was collected as part of a promotion.] I use my earbuds to picking up the phone, and with the AI technology it has, I don't have to grab my phone for that, even though I don't really need to, cause I can use some of the principal Bixby's options wich is kinda useful. With the wireless charging system I don't have to take care of connecting to the charger, just placed in the charger, I love it!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
Hi Alphonso! Thank you for sharing your thoughts about the Galaxy Buds3 Pro. It's great to see that you're enjoying the convenience of answering calls without having to reach for your phone. We designed those AI features to enhance your experience, and it’s great to know they’re working well for you! The wireless charging feature is definitely a game-changer, allowing you to place the buds on the charger pad without any hassle. Your feedback means a lot to us, and we're thrilled that the buds are making your life a little easier. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
not all functions work
on June 16, 2025
Posted by: Dmytro
from TX
Verified Purchase:Yes
I can't connect the voice translator. But it is in the advertisement!!!
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Dmytro! We understand that you may be experiencing some challenges trying to use the live translation feature. We want to assure you that these buds are designed to enhance your communication, especially with the incredible live translation feature powered by Galaxy AI. To help you, we provided a link below with step-by-step instructions on how to use the Interpreter app. With this feature, you'll be able to listen to real-time conversations or lectures in different languages and receive instant translations directly through your earbuds. Additionally, you'll receive a text transcript along with the audio translation to make it easier to follow along. If you have any other questions or need further assistance, feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003613/#:~:text=Tap%20Listening%20mode%20(the%20single,Buds3%20or%20Galaxy%20Buds3%20Pro.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound quality
on June 15, 2025
Posted by: zach2825
[This review was collected as part of a promotion.] The language transition from galaxy ai and the buds pro 3s are superior. I can't get over how clearly I can hear my environment and people talking around me when I'm wearing them.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you for sharing your review, Zach! We’re more than happy to see you’re enjoying the clarity of your Galaxy Buds3 Pro. The way they enhance your ability to hear your environment truly is impressive! We’re also glad you mentioned the interpreter feature! It really makes a difference during conversations, allowing you to understand real-time translations right through your buds. Plus, having the text transcript to reference is incredibly handy for following along. If you dive into that feature, we think you’ll find it opens up even more opportunities for connection. We hope that you continue to enjoy your experience with your buds. If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent sound
on June 15, 2025
Posted by: Falm7001
[This review was collected as part of a promotion.] Great sound and battery lifespan. Comfortable buds. The best companion for you phone I even use them with my laptop and tablet. Fantastic option. Great responsiveness with the AI commands and translation features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These have great sound.
on June 15, 2025
Posted by: Arnold
[This review was collected as part of a promotion.] These buds sound great and are are comfortable to wear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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