Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Galaxy buds3 pro
on June 18, 2025
Posted by: Addy79
[This review was collected as part of a promotion.] My Galaxy AI Buds3 pro are the best ones yet! From the sleek design to the performance and quality! All my devices are Samsung from my phone, laptop, tablet, Chromebook, TVs, washer and dryer. I will not change!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Quality
on June 18, 2025
Posted by: RyxanMar
[This review was collected as part of a promotion.] Using these since they launched, they're absolutely great. I use them during exercising and going out in general, the Galaxy AI controls help me do things hands free at the gym. The ANC is pretty good, it even helps with the loud traffic in my area.
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacy
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
They dont stay in my ears during a workout, and the noise cancelation goes in and out :( Sound quality is great when they stay in if I dont move.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Stacy! We appreciate your feedback about the earbuds not staying securely in your ears during workouts and the varying noise cancellation. To help you achieve a better fit, we have a great guide available that offers tips on how to wear your earbuds for maximum comfort and stability properly. You can check it out below this response. For the noise cancellation, please ensure that you are wearing the earbuds correctly and using the right size ear tips, as this can make a significant difference. If you’ve confirmed that and are still noticing fluctuations, we suggest checking your phone and the Galaxy Buds for any software updates, as keeping them updated can enhance performance. Thank you again for your insights, and we hope these tips help you enjoy your Galaxy Buds3 Pro to the fullest! For any further concerns, or if this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Sleek nice and elegant
on June 18, 2025
Posted by: ANDROID
[This review was collected as part of a promotion.] Very comfortable nice sleek look good noise canceling fast charging sounds very clear 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great connection using Bluetooth
on June 18, 2025
Posted by: Wildhum1
[This review was collected as part of a promotion.] The buds connect easy with all Bluetooth devices and great clarity in voice control.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Thanks for your feedback on the Galaxy Buds3 Pro! We really appreciate you taking the time to share your candid experience. We love to see that the buds connect seamlessly to all your Bluetooth devices. You can effortlessly switch your audio to your PC as well. Enjoy listening to your latest playlists on your Galaxy phone, and then seamlessly transition to your laptop for the final boss battle in your favorite game using PC Auto Switch. We hope you continue to have a great experience with your buds. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 pro
on June 18, 2025
Posted by: JustJoshing
[This review was collected as part of a promotion.] The AI is great., knows when to switch over calls and music
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and stylish
on June 18, 2025
Posted by: Ivonne
[This review was collected as part of a promotion.] I love the sound on this buds the color and stylish
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Ivonne! We're thrilled to see that you love the sound quality and stylish design. The Buds3 Pro truly delivers an extraordinary listening experience with lossless, ultra-high-quality audio support at 24bit/96kHz, making every note crystal clear. Plus, with 360 Audio, it feels like you’re right in the middle of the action. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: ddmmlls
from Texas
Expertise:Expert
Verified Purchase:Yes
The voice quality is great and seamless with my S24 Ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 18, 2025
We're happy to hear from you, DDmmlls. We appreciate you taking the time to share your thoughts about the Galaxy Buds3 Pro. We love to see that you're enjoying the voice quality and the ability to pair seamlessly with your Galaxy S24 Ultra. The Buds3 Pro also utilizes machine learning to reduce background noise, so your voice comes through clearly, even in crowded places. Plus, with Bluetooth Super Wideband, the call quality is significantly improved, offering a more natural and clear sound. We hope you continue to enjoy your Buds3 Pro. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US