Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
1 out of 5
1
These suck. Do more research before buying.
on June 20, 2025
Posted by: Kamrye
from Kansas
Expertise:Intermediate
Verified Purchase:Yes
They suck. Don't fit in my ear without hurting. Won't charge. The case doesn't recognize that one earbud is out of the case when I close it. Probably the worst earbuds I've ever had.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro, Kamrye. It sounds like you've had some challenges with the fit and charging your buds. To enhance your experience, we recommend that you try using different ear tip sizes for improved comfort. You can also check out the link attached for more tips on how to get the best fit with your buds. Regarding the challenges with charging them, make sure both the charging case and the earbuds are clean, as this can help with their performance. Resetting the earbuds could also make a difference. Be sure to make sure that the buds as well as the device it's connected to is up to date with the latest software update. If you have any further concerns or questions, please reach out to us at Samsung Support. We're here to assist you and want to ensure you have a great experience! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great noise cancellation, live translation ok
on June 19, 2025
Posted by: Mattchoo
[This review was collected as part of a promotion.] Love the noise cancellation feature while flying but live translation falls short if the phrase is too long.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your feedback on the Galaxy Buds3 Pro, Matt! It’s great to see that you appreciate the noise-cancellation feature while flying. For the live translation, updating both your Galaxy Buds3 Pro and the connected device will enhance performance and ensure you’re getting the most out of all their capabilities. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds yet
on June 19, 2025
Posted by: Dunn66
[This review was collected as part of a promotion.] Loving my upgrade from the buds 2 pros. These buds offer so many great features for sound pass through using galaxy ai it is crazy, I didnt even know that the sound pass through will automatically turn on and pause content of an emergency vehicle has its siren on. All in all a fine purchase!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your review of the Galaxy Buds 3 Pro! It’s great to know that you’re enjoying the upgrade and taking advantage of the advanced sound pass-through feature with Galaxy AI. The ability to automatically activate during emergencies with Siren Detect is just one of the many ways these earbuds enhance your listening experience while keeping you aware of your surroundings. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro: My Go-To Audio Upgrade
on June 19, 2025
Posted by: Lilboots2of4
[This review was collected as part of a promotion.] My Samsung Buds 3 Pro have become an essential part of my daily soundscape, enhancing every audio experience for music, movies, and YouTube.
Their comfortable, secure fit is fantastic, even during long sessions. This fit truly maximizes their Active Noise Cancellation (ANC). I use it during lunch breaks at work for a quiet retreat, letting me fully immerse myself in content. The battery life is a huge win; I barely charge them once a week, which is incredibly convenient. Plus, the case is so small it slips right into my pocket, I often forget it's there.
The audio quality is a significant step up. Music sounds richer and incredibly detailed, with a really good bass response that makes my favorite tracks feel new again. Movies and YouTube are vibrant. The new stem design is also a game-changer; it makes skipping, reversing, and pausing incredibly easy – no more fumbling! I appreciate being able to keep the lights off for a discreet look.
Beyond immersion, the Ambient Sound mode is surprisingly useful. When I'm doing chores around the house and someone forgets I have them in and talks to me, I can still hear them clearly without taking the buds out.
From deep focus with ANC to staying aware while multitasking, my Samsung Buds 3 Pro have elevated my audio experience in every way. They're reliable, comfortable, and deliver fantastic sound, truly making them my go-to.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We’re happy that they fit seamlessly into your routine, especially with the comfortable design and Active Noise Cancellation for your lunch breaks. It’s great to see the battery life and compact case add to your convenience. We're glad you're enjoying the audio quality and the new stem design too! If you have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Bud Buddy
on June 19, 2025
Posted by: Vinu21
[This review was collected as part of a promotion.] This is by far the bestest Buds one can imagine for in today's competitive world. Very high quality sounds with outstanding noise cancelling features best in the market now.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for your review of the Galaxy Buds3 Pro, Vinu21! We’re really glad to see that you appreciate the sound quality and noise-canceling features. Providing an exceptional listening experience is our priority, and it’s great to know you’re enjoying them. If you have any questions or concerns, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good earbuds for media and calls
on June 19, 2025
Posted by: John1athon
[This review was collected as part of a promotion.] The earbuds provide a pleasant listening experience overall, which is appreciated. The audio quality is certainly a highlight, ensuring enjoyable music sessions. Furthermore, the microphone performs well, making calls clear and easy to understand. However, there's room for improvement regarding the noise-canceling feature. This aspect slightly detracts from the otherwise positive impression. Despite this, the earbuds still offer a lot to like for the price. A score of four out of five stars is a fair assessment considering these points. Ultimately, these earbuds represent a strong option for general use.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 20, 2025
Hi John! Thank you so much for sharing your experience with the Galaxy Buds3 Pro. We're more than happy to see you’re enjoying the audio quality and finding calls clear. Those are key features we take pride in. Regarding the noise-canceling feature, we highly recommend trying out the different earbud tips included in the box. Finding the right fit can enhance the sound isolation and your overall listening experience. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Noise
on June 19, 2025
Posted by: Jim1
Expertise:Intermediate
The noise cancelling feature is a joke. This feature does not cancel anything.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, June 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Jim. We hate to see that the noise-cancellation feature hasn’t met your expectations. The ANC feature is designed to provide a superior and immersive listening experience, and we want to help you get the best out of it. Sometimes, the performance can be affected if the earbuds aren't properly fitted. If they aren’t snug in your ears, or if the ear tip size is too small, it can lead to sound leakage and reduced noise cancellation. We recommend checking that you've got the right size of ear tips for a secure fit and that they are properly installed in the earbud groove. If you're open to it, trying out different ear tip sizes can really enhance your experience. If you've tried all this, be sure to check and make sure that your buds and the device it's connected to are up to date with the latest software. We hope this helps, and if you continue to have concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible Noise Canceling Gives Headaches
on June 19, 2025
Posted by: Nicholas P
Verified Purchase:Yes
The Terrible Noise Canceling Gives me Headaches. Have to use it with it off. So now just as basic as anyother earbuds.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 20, 2025
It's great to hear from you, Nicholas! We appreciate your feedback and want to ensure that you have the best experience with your Galaxy Buds3 Pro. It’s important to us that every feature meets your expectations, and we’d love to understand more about your experience with the noise cancellation feature. Please reach out to us at Samsung Support so we can gather more information and assist you further. -Kelvin
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Written by a customer while visiting Samsung US
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