Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
This is one of the best purchases
on June 21, 2025
Posted by: Grey4Life
[This review was collected as part of a promotion.] I've been using this product for a couple of months now and its nothing short of amazing. I love the seamless transition from noise cancelation to having spatial awareness in the transparency mode. The ability to adjust the volume on the sides of the headphones are wonderful as well, makes them work to the point I don't even need to touch my phone. Makes my life so much easier!
Value
5
Written by a customer while visiting Samsung US
Posted by: I K A
from Houston, TX
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound quality with clear voice and deep bass, perfect fit and overall great aestethic. Recommended buy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Exactly what I'm looking for in an earbud
on June 21, 2025
Posted by: Riceman
[This review was collected as part of a promotion.] Galaxy ai is working great for noise canceling when at work. Turns off when I'm speaking and turns back on when I'm working.
I use it mostly at work and for working out.
Only complaint is the case itself and the clear part scratches and shows clearly. Not a huge deal but it does bother me a little bit.
I use it mostly at work and for working out.
Only complaint is the case itself and the clear part scratches and shows clearly. Not a huge deal but it does bother me a little bit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound quality!
on June 21, 2025
Posted by: VinDaddy1969
[This review was collected as part of a promotion.] I really love the way these sound. I also love how I can use the Galaxy AI to do translation on the fly just by clicking on the left ear bud. Or even just been able to say answer call when someone is calling me. These are a really great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Prefect sound
on June 21, 2025
Posted by: Raymond210
[This review was collected as part of a promotion.] Great sound and love the noise-canceling. Prefect for working, also the galaxy AI feature, it's great for when you need extra help when doing task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy, too buggy, major disappointment
on June 21, 2025
Posted by: Machap
from Mississippi
Expertise:Expert
They sound great, when they work. Software is buggy, and loses connection randomly, or if on a call for more than a couple of minutes, the microphone starts to fail and the person I'm calling tells me I sound like a robot. The right bud rarely charges over 35% and I've only had them a few months. Don't purchase. Galaxy buds2 pro were much better product even if they fell out on the plane a few times when I would lean over.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 24, 2025
Thanks for sharing your honest feedback on the Galaxy Buds3 Pro, Machap. We love to see that you enjoyed your Galaxy Buds2 Pro but we want you to have an even better experience with your Buds3 Pro. We've compiled some some resources in the links attached that should help address all of your concerns. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (connection)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Pops906
from U.P. Michigan
Verified Purchase:Yes
These things are awesome! Best sounding set I've ever had!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ear bud cushions
on June 21, 2025
Posted by: Firemedic
[This review was collected as part of a promotion.] Ear bud cushions need improvement. Dont form to ear and fall out
Value
5
Written by a customer while visiting Samsung US