Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Some of the best sound settings I've ever witnesse
on June 22, 2025
Posted by: Vic313
[This review was collected as part of a promotion.] The ambient mode and the Galaxy AI is so perfect for so many different reasons at home. Allows me to listen to everything going on while I'm still enjoying my favorite podcast and music.Even at work allowing me to still be able to do the same thing and still able to also take and give instruction clearly. By far the best headphones i have ever owned the versatility is amazing. Down to even that one is be bothered. The noise cancellation is great. Along with my S24 ultra
And my Galaxy 6 classic I never leave home without them
And my Galaxy 6 classic I never leave home without them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome NC
on June 22, 2025
Posted by: CalKeewee
[This review was collected as part of a promotion.] When you put both ear buds in it's crazy how the Galaxy AI works on the noise cancelling and everything gets very quiet. Perfect for flights
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An extraordinary product
on June 21, 2025
Posted by: Youssef123
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro with the Galaxy ai new technology is a game changer, amazing sound,very powerful noise cancelation, and new AI technology for translation and communication
I used them for gaming and music
On pc when you connect them using the wearable app on pc it's the same as using it on the phone
I used them for gaming and music
On pc when you connect them using the wearable app on pc it's the same as using it on the phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is not good.
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought 3 pairs and returned 2. It suddenly stopped charging, noise cancelation is not working all the time. During convention my voice breaking up. Quality of sound is okay.
Value
2
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Serge. We appreciate your insights. For the charging concern, if one or both of your earbuds aren't charging or turning on, it might be related to the earbuds or the charging case. Using a charger that Samsung doesn’t approve of can lead to charging challenges, so it’s worth looking into. We recommend fully charging the case and checking the earbuds for any damage. Restarting the earbuds can also help resolve minor glitches. Regarding the noise cancellation feature, please ensure it’s turned on for optimal performance. If you’re still having questions, we've attached a link that may provide further guidance. If your voice is breaking up during calls, it could be linked to how the buds are positioned in your ears or their charge level. Making sure they fit snugly and are adequately charged can enhance call clarity. Thank you again for your feedback, and we hope these tips enhance your experience! If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003394/ (Noise cancellation)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing Compared
on June 21, 2025
Posted by: Mickey
[This review was collected as part of a promotion.] This device is the best on the market, there's nothing like. I wear them when I do yard work and it gives me the sound needed to enjoy but when someone talk to me I don't have to removed them to speak. I also have the Buds 2 pro and I enjoy them as well. Watch 7, Galaxy 22+ and other Samsung products. Love the way the Buds can interact with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love These!
on June 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] These earbuds are A-Mazing! I can't usually wear earbuds in my ears because they always fall out but these don't! I've even ran & went to the gym with them & they still have stayed in my ears. The sound is great & so are phone calls. Best earbuds to date with Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Berlin, Maryland
Expertise:Expert
Verified Purchase:Yes
The best set of ear buds I have bought so far. Highly recommend them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: NoLimitBO_904
from JACKSONVILLE, FL
Expertise:Expert
Verified Purchase:Yes
The earbuds are awesome. Just keep adding new features to them with updates through the wearable app and they will be a pair of earbuds that will be in rotation for a long time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US