Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
So much more comfortable for all day wear.
on June 22, 2025
Posted by: SupermanSaldana
[This review was collected as part of a promotion.] Coming from the galaxy buds pro, these things are a worthwhile upgrade. The form factor alone is so much more comfortable. The noise canceling and auto talk detection is so convenient so I dont have to pause my music when starting a random conversation or when I have to place an order. Hopefully integration with galaxy AI can give me automatic translation as well soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound quality is phenomenal
on June 22, 2025
Posted by: Trump2028
[This review was collected as part of a promotion.] The buds 3 pro are a awesome product it was worth upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible
on June 22, 2025
Posted by: Nice
Horrible earbuds turn off and on when ever I won't buy again
Response from Samsung USBy R&R Team, June 23, 2025
It's great to hear from you! We appreciate your feedback on the Galaxy Buds3 Pro. If your earbuds are turning off and on unexpectedly, there are a few things we can check to improve performance. First, please consider the Bluetooth range between the earbuds and your phone. Ensure you're within about 30 feet, as this distance may vary depending on your environment and phone model. It's also important to confirm that both your earbuds and phone have the latest software updates installed. Additionally, check the battery status of the earbuds, as a low battery could lead to disconnection. If you've already reviewed these aspects and are still experiencing concerns, we recommend reaching out to us at Samsung Support for further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Great Idea, but still flaws
on June 22, 2025
Posted by: Chicagokid
[This review was collected as part of a promotion.] The Samsung Buds 3 are a mixed bag, especially for gym-goers like me. The fit is fantastic; they actually stay put during workouts, which is a huge plus. And the Active Noise Cancelling (ANC) is seriously impressive, great for blocking out gym noise and getting in the zone.
However, the charging issues are a real headache. One bud often refuses to charge, and I've found this is a common problem. Plus, the battery life isn't great, meaning more frequent recharges than I'd like. While the fit and ANC are top-notch for the gym, these charging and battery frustrations definitely hold the Buds 3 back.
However, the charging issues are a real headache. One bud often refuses to charge, and I've found this is a common problem. Plus, the battery life isn't great, meaning more frequent recharges than I'd like. While the fit and ANC are top-notch for the gym, these charging and battery frustrations definitely hold the Buds 3 back.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Hi Chicagokid! Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro. We're thrilled to see that you're enjoying the fit and the Active Noise Cancellation features. Regarding the charging concerns you had, we recommend checking for any debris on the charging contacts since that can sometimes affect performance. Using an approved charger is also important to ensure everything operates smoothly. Regarding battery life, the Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, and with a fully charged case, you can extend that to 30 hours. To help maximize battery life, we suggest keeping the earbuds in their charging case when not in use and adjusting the notification settings through the Galaxy Wearable app or the Galaxy Buds app for iOS. If you need any further assistance or have any questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Hotness is required
on June 22, 2025
Posted by: JoeHot
[This review was collected as part of a promotion.] Super hot says this is Joe hot and the ear buds are super hot maximal hotness brain rot hot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Won't stay in
on June 22, 2025
Posted by: Timg
They keep falling out , I've tried all the tips. Nothing keeps them secure .
Response from Samsung USBy R&R Team, June 23, 2025
Thanks for reaching out to share your feedback of the Galaxy Buds3 Pro with us, Timg. We see that you may be experiencing some challenges keeping your buds from falling out even after trying out the additional tips they come with. To ensure the best fit, please check the bottom of the earbuds for the directional markings; you will see an "L" for the left bud and an "R" for the right bud. Insert the "R" bud into your right ear with the "R" facing you, and the "L" bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone on the bottom is pointing toward your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until they feel comfortable. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure that you have the proper fit. We want you to have a great experience with your buds and hope these steps help. If you ever have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great for the deal!
on June 22, 2025
Posted by: Jgreen523
[This review was collected as part of a promotion.] I have enjoyed Galaxy Bud pro 3's since upgrading. At the time Samsung was providing a trade-in promotion. Using the Buds is very simply, they quickly connect with my phone (flip 4) and the Galaxy AI is wonderful with the summary of texts and announcing calls. I use them when working outside, flights and simply listening to music. Calls are clear, even through windy conditions, the noise canceling is great for flights with crying kids. Overall I am very happy with them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and fit with 1 flaw
on June 22, 2025
Posted by: VanguardWraith
[This review was collected as part of a promotion.] I decided to pair my new Galaxy S25 Ultra with a new set of Galaxy Buds Pro3.
Wow. I haven't used Samsung Buds since the Samsung Live bean shaped Buds. I like those but these are amazing.
The sound quality is top not. The noise canceling is better than my Sony XM4s and the fit is superb. I can't even feel them.
Controls are intuitive and I love the design of them.
But these Buds have 1 fatal flaw - removing the tips. I watched the video but ended up tearing 1 of the medium ear tips.
The reason I was removing them was to change to the small ones provided.
But it is truly difficult and a poor design. I think Samsung can improve on this design in the next iteration. Seeing that I will only do this once, I won't deduct a star.
This isn't just me, there are lots of people online saying the same thing.
Other than that, they are great!
Value
5
Written by a customer while visiting Samsung US