Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
KEEP WORKING ON THEM SAMSUNG
on June 23, 2025
Posted by: Fraleyjf
[This review was collected as part of a promotion.] Way over priced. Quality not the best. Touchy charging. Horrible battery life, always falls out, and lots of popping. Ambient sound is horrible. I'm not gonna lie Airpod pro latest model is 10 times better sound, quality, and features as well as fit. Samsung is way behind on this model. I'll keep trying their products until they make one worth keeping.
Value
3
Response from Samsung USBy R&R Team, June 23, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Fraleyjf. We want to highlight that these buds are designed to provide up to 26 hours of playtime per charge, and with a fully charged case, that can be extended to 30 hours. We noted your concerns regarding the charging and battery performance. We’d love for you to explore some helpful resources that might enhance your experience. You can find valuable tips for optimizing charging and battery life through the links below. Additionally, your feedback on sound quality and fit is important to us, and we hope you’ll give the Galaxy Buds3 Pro another chance with some adjustments. We're committed to ensuring you have a product you will enjoy, so please be sure to reach out to us at Samsung Support if needed. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001314/ (Battery life)
https://www.samsung.com/us/support/troubleshoot/TSG10000013/ (Charging)
https://www.samsung.com/us/support/answer/ANS10001321/ (Optimize sound)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Buds3 :Great features with Best noise cancellation
on June 23, 2025
Posted by: Ksb2143
[This review was collected as part of a promotion.] Immense sound quality and noise cancellation are top favorites for me while using my AI enabled Buds 3 Pro. Nice cancellation comes with head tracking mode
Active Noise Cancellation (ANC), Adaptive Sound, and Ambient Sound. These features can be adjusted manually through the Galaxy Wearable app or automatically based on your surroundings. The Buds3 Pro also incorporate Voice Detect, which automatically switches to ambient sound when you start speaking, and Siren Detection, which does the same when a nearby siren is detected.
Active Noise Cancellation (ANC), Adaptive Sound, and Ambient Sound. These features can be adjusted manually through the Galaxy Wearable app or automatically based on your surroundings. The Buds3 Pro also incorporate Voice Detect, which automatically switches to ambient sound when you start speaking, and Siren Detection, which does the same when a nearby siren is detected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Surprisingly good sound with very good ANC
on June 23, 2025
Posted by: PCsillyvalley
[This review was collected as part of a promotion.] This earbuds have surprisingly good sound with very good ANC. They are huge improvement from the prior generations. These are the right earbuds for you if you have previous version or other buds which you are not satisfied. The only recommendation I have is to pick up some memory foam tips to provide you with better fit and less likely of them falling out of your ears.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Amazing
on June 22, 2025
Posted by: MsMaserati26
[This review was collected as part of a promotion.] Thr sounds quality is amazing along with the slick design I highly recommend to my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than the 2 pros
on June 22, 2025
Posted by: TheDankMan420
[This review was collected as part of a promotion.] I have the 2 pros, and got the 3 pros when I got my s25 ultra, and WHAT a difference. From the way they feel in your ear, to the noise canceling when you want it, to being able to have a conversation while listening to your music with the ambient sound setting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on June 22, 2025
Posted by: MrRomeo
[This review was collected as part of a promotion.] Earbuds earbuds are really cool.When you put them on noise-canceling really works.You can't hear anything in background.Also when watching movies it feels like you're there ten out of ten
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazingly superior
on June 22, 2025
Posted by: Aj214816
[This review was collected as part of a promotion.] Wow, these new earbuds are a total game changer! I was seriously frustrated with my old pair, always having connection issues and the sound quality was just okay. These new ones have fixed everything, and I can actually enjoy listening to music again. Seriously recommend upgrading if you're on the fence! I'm so glad I finally did.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far their great
on June 22, 2025
Posted by: Taz8055
[This review was collected as part of a promotion.] These are ny second pair. Only because I lost the first set, just to find the first set 2 months after I bought the second ones. But I didn't mind buying them again because I loved the first set. Granted it hasn't been years of me having them to know if I will still love them later, but my only complaint is i wish you could tap like that first set instead of pinch to answer and hang up calls. Maybe I can change it in the setting, but I just connect and go when I get them.
Value
5
Written by a customer while visiting Samsung US