Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great sound and controls
on June 24, 2025
Posted by: Goodbad
[This review was collected as part of a promotion.] The sound and operation of the buds is great. Voice control of the AI aspects of my phone are excellent. I do have trouble with charging. The individual buds rarely connect and charge easily. I have to mess with reinserting and tapping the holder to get them both charging. Have this same trouble with 3 pair bought months apart.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excelnt product excelent quality
on June 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] All the factures are great always hace something to do whit AI works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
These are the first earbuds that truly feel smart
on June 24, 2025
Posted by: MDNRMOM
[This review was collected as part of a promotion.] ⭐️⭐️⭐️⭐️⭐️
The Galaxy Buds3 Pro are easily the best earbuds I’ve ever used—Samsung knocked it out of the park. The new design with the stem is surprisingly comfortable and secure, and the pinch controls are super responsive once you get used to them.
The Galaxy Buds3 Pro are easily the best earbuds I’ve ever used—Samsung knocked it out of the park. The new design with the stem is surprisingly comfortable and secure, and the pinch controls are super responsive once you get used to them.
Sound quality? Absolutely phenomenal. The dual drivers deliver crisp highs, deep bass, and rich mids without distortion, even at high volumes. Whether I'm on calls, watching movies, or streaming music, the audio feels immersive and premium.
The real standout is Samsung AI. The adaptive EQ actually adjusts to how the buds fit in your ears, and the live translate feature blew me away during a recent work call. The active noise canceling (ANC) is strong—cuts out most background noise—and the ambient mode is perfect when I need to stay aware of my surroundings.
Battery life is solid, too. I comfortably get 5–6 hours on a charge, and the case gives me extra juice for long days. The quick charge feature is clutch when I’m in a rush.
Bonus points for crystal-clear call quality thanks to the super-wideband mics. I’ve taken calls in noisy environments with no issues at all.
These are the first earbuds that truly feel smart, not just wireless. If you have a Samsung phone, the seamless integration is next level. Worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
NOT A MAJOR UPGRADE FROM THE PRO BUDS 2
on June 24, 2025
Posted by: DOMINANCE23
[This review was collected as part of a promotion.] THE BUD ARE TOO LONG FOR THE EARS AND A CARBON COPY OF THE AIRPODS WHICH SUCKS!!!! THEY SHOULD'VE KEPT THEM WITH THE STYLE OF THE 2'S!!!! YOU CAN'T TURN THESE DOWN IN A INSTANT LIKE YOU COULD THE 2'S AND PLUS THEY DON'T OPERATE SOMETIMES TOO THE COMMANDS YOU HAVE THEM SET FOR!!!! THEY NEED TO GO BACK IN THE LAB AND TWEAK THE DATA AND BUDS
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Thank you for reaching out to share your honest thoughts about the Galaxy Buds3 Pro. We always strive to ensure our customers have the best possible experience with our devices. If you're experiencing challenges with the touch commands not working, please try the following troubleshooting steps. First, ensure that your earbuds are properly connected and fully charged, check for any available software updates, and verify that the voice or touch controls are enabled in the Galaxy Wearable app. If these options are not working, you may need to reset your buds using the Wearable app. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to happen, we encourage you to reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Driving a convertible with buds
on June 24, 2025
Posted by: DrMuzz
[This review was collected as part of a promotion.] This will be a bit of a unique review cuz I got them specifically to be able to have normal conversations and yet drown out the noise. If you drive a convertible you know the engine noise and road noise along with wind can really make it hard to do much other than just listen to the white noise. Listening to audiobooks, podcasts or calls is really hard. Music eh maybe you can do but the entire neighborhood will probably complain. Not sure how much of that is achieved with Galaxy AI. These really did help make not just the audio but my car more enjoyable too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfort
on June 24, 2025
Posted by: Graybyll47
[This review was collected as part of a promotion.] The buds3 pro sounds much better than the 2 pro and they are much more comfortable, I use them everyday at work and use very loud equipment and the noise cancellation is great at blocking out those sounds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Seamless connection, pickup with changing
on June 24, 2025
Posted by: LEbuds3pro
[This review was collected as part of a promotion.] Galaxy AI integration seamless
Connection seamless
Only pickup is recharging when 0% using a normal charger.
Connection seamless
Only pickup is recharging when 0% using a normal charger.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, I can't imagine a day without it
on June 24, 2025
Posted by: Damuyada
[This review was collected as part of a promotion.] I hope you're having a wonderful day as you consider the options for new earbuds. I am confident that you will be amazed by the sound quality and noise cancellation these earbuds offer. Also, the comfortable design ensures a secure fit for your ears during prolonged use. Ultimately, the combination of features makes them a strong contender for those seeking a premium audio experience.
Value
5
Written by a customer while visiting Samsung US