Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
I LOVE THESE BEST EARBUDS EVER THE GALAXY AI omg
on June 25, 2025
Posted by: Phonedude2002
[This review was collected as part of a promotion.] I use the galaxy AI to translate for my customers at my job and i use the voice controls when im outside or walking around at work the galaxy AI captures my voice when i say volume up or down or nextsong or previous song and swiping up and down on the stem for audio increase or decrease is insane too i love my AI in the galaxy buds 3 pro with galaxy AI i cant wait to see what samsung does in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Este producto funciona excelente!
on June 25, 2025
Posted by: Muto89
[This review was collected as part of a promotion.] This Buds are great! The ability to silence the environment or make adaptive changes is excellent!
This Galaxy AI system makes it very easy to use and very intuitive.
On ergonomics, it makes them easy to use and they never fall.
This Galaxy AI system makes it very easy to use and very intuitive.
On ergonomics, it makes them easy to use and they never fall.
Value
5
Response from Samsung USBy R&R Team, June 25, 2025
Thank you for your review of the Galaxy Buds3 Pro, Muto89! We're excited to see you're enjoying the noise cancellation and adaptive sound features. It's great to know you find the Galaxy AI system intuitive and that the earbuds are comfortable and secure. If you ever need assistance or have any concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product so far
on June 25, 2025
Posted by: cha0ticn3rd
[This review was collected as part of a promotion.] Recently went to Vietnam and tried the Galaxy AI translating device. It was great! It was a little buggy but hearing qnd understanding what my wife's family was saying was priceless.
Value
5
Response from Samsung USBy R&R Team, June 25, 2025
Thank you so much for sharing your experience! We’re thrilled to see that you enjoyed your time in Vietnam and found the Galaxy AI translating device helpful! It’s great to know that it helped bridge the communication with your wife's family. We love that it was a priceless experience for you. We’re committed to continual improvements to make your experience even better, so please stay tuned for any new updates on the Wearable app. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Pass on these
on June 25, 2025
Posted by: Totoro
The look of the headphones are nice. But it does not last long. Its suppose to last at least 6 hours. Tje headphones and case are fully charge. When I start work at 8am, I listened to music and then around 10:30am, I would call my partner or mom to talk on the phone for about 20 to 30 minutes. And then by 11:30am, I have to recharge the headphones before my lunch break.
Sometimes when the headphones are charging, it would only charge one side (mostly right side) and then charge the other side. So then I have to take out the right one to let the left one to charge.
Even when I use both of them at the same time, one of them runs out of battery faster. Idk.
If you're paying this much for headphones. Please make it last longer like 10 hours with listening and talking on the phone. I dont even use the special features. I miss my galaxy buds 3. Those were amazing and lasted forever without having to charge once while im at work.
Sometimes when the headphones are charging, it would only charge one side (mostly right side) and then charge the other side. So then I have to take out the right one to let the left one to charge.
Even when I use both of them at the same time, one of them runs out of battery faster. Idk.
If you're paying this much for headphones. Please make it last longer like 10 hours with listening and talking on the phone. I dont even use the special features. I miss my galaxy buds 3. Those were amazing and lasted forever without having to charge once while im at work.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, June 25, 2025
Thanks for sharing your experience with the Galaxy Buds3 Pro, Totoro. We really appreciate your insights as we continue to make improvements and changes. We love to see that you had a great experience with your Galaxy Buds3! To ensure you have an equally enjoyable experience with your Galaxy Buds3 Pro. The Galaxy Buds3 Pro provides up to 26 hours of playtime per charge, which can be extended to up to 30 hours with a fully charged case. To conserve battery power and ensure they last when you need them, make sure to store the earbuds in the charging case with the cover closed when not in use, adjust the notification settings through the Galaxy Wearable app on your connected phone, and if using iOS, modify the notification settings in the Galaxy Buds app. We hope these tips enhance your experience! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent earphone
on June 25, 2025
Posted by: nahankukin
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro are simply excellent. The sound quality is rich and clear with impressive ANC that works really well. Call quality is great and the fit is comfortable enough for long listening. AI feature of real-time voice translation surprised me. Since I am using Samsung ecosystem, seamless integration with Samsung devices is a big plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great sound and look
on June 25, 2025
Posted by: Samsungbigfannumber1
[This review was collected as part of a promotion.] These earbuds are seriously the best, the sound and the AI stuff are unmatched. Everyone always asks what tech I'm rocking. Even people with the other brands are jealous when they see them and I tell them about these. I'm so hyped for the next model 'cause I can't see how they could get any better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great quality however short battery life.
on June 25, 2025
Posted by: Dallasian
[This review was collected as part of a promotion.] Great product with great sound quality. Phone calls are crystal clear. However battery life is little disappointing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds 3 pro
on June 25, 2025
Posted by: TheUmmmmmm
[This review was collected as part of a promotion.] The best buds so far! Hands free features actually work. The AI does this thing where the person you are talking to cant hear your background noise (like if you are talking in the shower). Only downside is if you have really wet ears these may slip out.
Value
5
Written by a customer while visiting Samsung US