Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Amazing sound quality
on June 26, 2025
Posted by: MBently
[This review was collected as part of a promotion.] So I have been using my buds3 pro's for about 5 months now and they have held up very well considering what I've put them through. I use them at work unloading and loading heavy items so I can get pretty sweaty sometimes. I use them when I workout, once again sweat factor hasn't phased them at all. One thing I definitely noticed coming from Bose QuietComfort Ultra is the sound quality of these are better on almost every level, especially mid to high range frequencies. Bose has a bit more punchy bass, almost to much bass. One thing I absolutely love is how seamlessly they can be used from all my samsung products. I have phone, watch and TV all samsung and these cycle thru all of them without skipping a beat. The voice controls are really nice as well especially when my hands are full and I need to answer a call or switch over to Adaptive Mode sound profile. If you have a samsung phone I highly recommend you grab a pair of these if not just for the Galaxy AI features that can be used by the headphones like live interpreter. I have a foreign roommate and we tested out the live interpreter cause I mean cmon, it sounds like to good to be true right. And while it did get some words wrong I will say it was about 90%-95% accurate. I would feel confident taking these on a trip somewhere and be able to communicate more fluently. These also keep very connection to whatever they are linked to, i have used other earbuds and they had horrible connectivity. I could go on and on about these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New to Buds
on June 26, 2025
Posted by: New2Samsung
[This review was collected as part of a promotion.] I love the noise canceling on the Buds! Better than any other in ear device. The case is sturdy. I like the light up when opening the case.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds with slick style.
on June 26, 2025
Posted by: Kalelwithcrypto
[This review was collected as part of a promotion.] I love the functions you can do right from the buds. Never really ever have to open my phone to do anything. I use them most nights to help me go to sleep. The noise canceling works great to keep the outside world at bay. I find myself using g them as ear plugs in noisy areas or mowing lawn even. Galaxy AI works really well to auto adjust sound profiles while listening. Great buds overall, only complaint is I wish samsung would make an arm or something that goes over and behind my ear so there would be no chance for them to fall out when running or bouncing around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features.
on June 26, 2025
Posted by: Tengen
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro are seriously impressive. The sound quality is rich, clear, and has just the right amount of bass, making them perfect for music, calls, and even gaming. I’ve been using them daily for work, workouts, and while commuting, and they stay comfortable and secure the whole time.
One of the standout features is the Galaxy AI powered noise cancellation it’s next-level. It blocks out background noise so well, whether I’m in a noisy gym or a busy café. The AI also automatically adjusts sound modes depending on my environment, which is super convenient.
Battery life is solid too. I can get through my day with no issues, and the quick charge feature comes in clutch. The touch controls are easy to use, and pairing with my Samsung phone was instant.
If you're in the Galaxy ecosystem or even just looking for high-end wireless earbuds, the Galaxy Buds3 Pro are absolutely worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds
on June 26, 2025
Posted by: Atom1c
[This review was collected as part of a promotion.] Well, these buds are really nice looking, it has pretty good water resistance and dust protection . I have used these buds in really dusty places and I can confidently say that these are really good. But it has some flaws too , buds become almost unusable after sweating a lil bit. After 3-4 months of usage the bud on the left side started tweaking. There were issues with audio, audio kept dissappearing for 3-10 seconds. After 6 months buds couldn't charge from the case even case had 100% battery. I had to put them inside case and then plug in the power adapter to case in order to charge them. And some might call these buds heavy but as a person who has been using these buds since the end of november at least two hours per day, I think that the weight is fine. But I have problems with their fitting. They tend to fall even after a small exercise or work or even while i am brushing my teeth. I and one of the things that I like about these buds is the design. Design of these are perfect, with very edgy and slick look.
Overall, my experience with these buds were quite awesome even with those issues. Hope you can fix those issues ,so others won't face these issues. And as long as you keep improving the next versions of buds, I will definitely stick with the galaxy buds.
Sound quality 9/10
Noise canceling 8.7/10
Design 9.9/10
Overall 9.4/10
Overall, my experience with these buds were quite awesome even with those issues. Hope you can fix those issues ,so others won't face these issues. And as long as you keep improving the next versions of buds, I will definitely stick with the galaxy buds.
Sound quality 9/10
Noise canceling 8.7/10
Design 9.9/10
Overall 9.4/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The stem design is slightly uncomfortable.
on June 26, 2025
Posted by: dabsabs
[This review was collected as part of a promotion.] I use the Galaxy AI features here and there such as for translation. Audio quality is fantastic although fit can be uncomfortable at times due to the stem design.
Value
4
Response from Samsung USBy R&R Team, June 26, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro! We love to see that you are enjoying the Galaxy AI features, such as the translation feature. The Buds3 Pro features real-time AI features like the translation interpreter and quick voice memos. The Buds3 Pro also has versatile blade controls that support touch, swipe, and pinch gestures. Additionally, the Galaxy Wearable app includes a convenient control bar at the top, allowing you to easily turn on or off Ambient Sound, Adaptive Sound, and Active Noise Canceling. We notice that you may have some concerns about the blade design being a bit uncomfortable, and we recommend checking out the attached link for tips on how to wear your buds correctly. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Earbuds already broke after 6 month
on June 26, 2025
Posted by: love2hearmusic
Have purchased the galaxy buds3 pro silver and right side have already stop working all of sudden. tried to reset and nothing worked. This is a shame as they are fairly expensive and who wants a pair of buds that don't work after a short time
Response from Samsung USBy R&R Team, June 26, 2025
It's great to hear from you! We truly appreciate you for sharing your experience with the Galaxy Buds3 Pro. It’s disappointing to see that your buds broke after six months. Since you mentioned trying to reset them already, we’d love to gather some more additional information to help troubleshoot further and get you back to enjoying your music. Please reach out to us at Samsung Support, and we’ll work together to resolve this. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Good ANC and sound
on June 26, 2025
Posted by: prabstha0
[This review was collected as part of a promotion.] I like by buds 3 pro and has been my primary earbuds for over 1 year now. I like its ANC and background nouse isoaltion when on call.
When wearing too long it is a bit uncomfortable. Also i have faced connectivity issues with my pixel phone and app compatibility issues.
Value
4
Written by a customer while visiting Samsung US