Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds are good
on June 27, 2025
Posted by: Awesome2
[This review was collected as part of a promotion.] The buds work great and voice controls are awesome. Battery life could improve especially when using noise canceling.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Looks nice and feels comfortable
on June 27, 2025
Posted by: Chooma
[This review was collected as part of a promotion.] These buds have great quality. It sounds really good whether its music, video, or a call. And the rarely fall out of my ear. I like how I can seamlessly use Galaxy AI with this product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far the best earpods I've purchased.
on June 27, 2025
Posted by: Closomarescobar72
[This review was collected as part of a promotion.] These have great beautiful the one I love the most is using it with Galaxy AI. Would definitely recommend to anyone looking for the almost perfect earpod.on the market. They look spectacular too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Avoid these headphones
on June 27, 2025
Posted by: Matt
Verified Purchase:Yes
Awful. Continously says they are wet and won't charge when they are dry.
Response from Samsung USBy R&R Team, June 30, 2025
It's great to hear from you, Matt. Thank you for sharing your experience with the Galaxy Buds3 Pro. We completely understand how frustrating it can be when your device doesn't charge as expected. We want to assure you that our Buds are designed with a moisture detection sensor to protect against water damage. What this means is that if moisture is detected in the charging port, you will receive an error message, and charging will stop to prevent any potential corrosion. However, you can still charge your Galaxy Buds3 Pro using a wireless charger if you encounter this. If you've checked and confirmed that there’s no moisture present and you're still experiencing this challenge, we encourage you to reach out to us at Samsung Support. We’d love to look into it further and help you find a solution. Thank you again for your feedback, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro Exellent Sound
on June 27, 2025
Posted by: Bigdogj
[This review was collected as part of a promotion.] The Buds 3 Pro provide excellent sound when using my Galaxy Z Fold 6, since downloading the AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Favorite buds, touch feature is a game changer
on June 27, 2025
Posted by: Frost455
[This review was collected as part of a promotion.] I love these buds I love how they work so well with Galaxy phones with the Galaxy AI
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
galaxy buds3 pro
on June 27, 2025
Posted by: Tony
Verified Purchase:Yes
sound is good battery charging is iffy sometimes it works sometimes not and it's hard to get good seal on tips
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality sound
on June 27, 2025
Posted by: MoonPie
[This review was collected as part of a promotion.] Galaxy Al....I use them for work,home,and exercising.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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