Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
First Ultra watch
on June 28, 2025
Posted by: PJ2025
[This review was collected as part of a promotion.] Battery life is the best in all wearables. Really love the health insights it tracks. Helped me in understanding my sleep patterns. Also the workout tracking is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't ask for anything better
on June 28, 2025
Posted by: Chivenglish
[This review was collected as part of a promotion.] These earbuds are incredible! I love the noise canceling feature. It literally blocks out everything. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Battery doesn't last 2 hours, not happy
on June 28, 2025
Posted by: Unhappy Samsung customer
Battery doesn't last but 2 hours, can't go more then 20-30 feet from my phone without losing connection. Just very unhappy with purchase
Response from Samsung USBy R&R Team, June 30, 2025
Thanks for taking the time to share your honest review about the Galaxy Buds3 Pro! Your feedback is crucial as we continue to make changes and improvements. To address your concerns about battery life and connectivity, make sure to keep the earbuds and your device within 30 feet of each other, as this distance can vary based on your environment and phone model. If you experience disconnections, check for software updates via the Galaxy Wearable app, a PC, or your TV, and ensure the earbuds are sufficiently charged. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, extendable to 30 hours with a fully charged case. To conserve battery life, always store the earbuds in the charging case when not in use, adjust notification settings through the Galaxy Wearable app on your connected phone, and modify settings in the Galaxy Buds app if using iOS. We hope these tips enhance your experience! For any further questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
3
Product could be better (Galaxy Buds3 Pro)
on June 28, 2025
Posted by: Core2TheBone
[This review was collected as part of a promotion.] This product has a great water resistant features!
The battery life is not very good!
And my voice sounds muffled to people who I call/who call me!
The battery life is not very good!
And my voice sounds muffled to people who I call/who call me!
"Galaxy AI"
What We Want Are:
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up which Costs us in Electricity!).
Longer Battery Life.
Completely Waterproof.
Rugged phones (better protection against drops & scratches).
Less pricey devices (we welcome deeply discounted bundles).
Better Battery Life on the Air Buds too & We would Like Wired Earphones back As An Option (too many things to charge up which Costs us in Electricity!).
Value
3
Response from Samsung USBy R&R Team, June 30, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3 Pro. We're excited to see that you enjoy the water-resistance of these buds! We truly appreciate your feedback regarding the battery life and voice clarity. To enhance your experience with call quality and battery life, we'll be attaching some troubleshooting links that may help. Your satisfaction is important to us, and we're committed to providing you with the best possible experience. Just a reminder that Samsung offers a 12-month limited warranty for any manufacturer defects, and you can also opt for Samsung Care+ on eligible devices for extended coverage and additional support. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music (Call quality)
https://www.samsung.com/us/support/answer/ANS10001314/ (Reduce battery consumption)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01111323/#poor-sound-when-playing-music (Call quality)
https://www.samsung.com/us/support/answer/ANS10001314/ (Reduce battery consumption)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
very comfortable and good noise canceling function
on June 28, 2025
Posted by: 3cats1dog
[This review was collected as part of a promotion.] I had all the galaxy buds but this is far best and very comfortable than in ear type. I like it so far and my wife likes too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Sound, Good Design, but ...
on June 28, 2025
Posted by: TbirdMan
[This review was collected as part of a promotion.] These are a great upgrade from the Bud2 line. Sleeker and better sound and sound features. Like the noise canceling effects. On that topic, the noise canceling algorithm need to do a better job detecting sounds made my landscapers. I wear might when doing yardwork. The noise canceling has issues when I'm running mower. It starts off doing fine, but if I stop, the mower and restart. The bud think I'm taking to someone and disable the effect. I had to cover both ears with my hands to get the noise canceling to turn on again. Yes, I'm at the latest firmware.
My second issue is the case. It takes several tries to get the bud seated in the case so the charging ports make proper contact. I don't know if it's my case or just a design problem. I also have a terrible time get the bud to pair using the button on the bottom of the case.
Some the the Galaxy AI features, like voice control, Volume up/down and active translation are slick. language translation still needs some work.
Fix these issues in the next version and you'll have a true winner.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I have a pair of these and I love the headphones
on June 28, 2025
Posted by: Mooses21
[This review was collected as part of a promotion.] I believe that artificial intelligence is a remarkable advancement in the field of technology. The integration of AI certainly enhances the features and performance of numerous electronic devices. It's exciting to see how AI can be utilized to improve the listening experience. I am sure there will be more advancements in the future. Additionally, the incorporation of AI into headphones is truly an exciting prospect.
These audio devices demonstrate remarkable craftsmanship in their ability to produce high-quality sound. The sound adaption is truly impressive, allowing for an immersive listening experience. Furthermore, the noise-canceling feature effectively diminishes distractions, enhancing the clarity of the audio. The exceptional sound quality elevates the overall experience beyond ordinary expectations. These features combined will surely impress any listener.
These audio devices demonstrate remarkable craftsmanship in their ability to produce high-quality sound. The sound adaption is truly impressive, allowing for an immersive listening experience. Furthermore, the noise-canceling feature effectively diminishes distractions, enhancing the clarity of the audio. The exceptional sound quality elevates the overall experience beyond ordinary expectations. These features combined will surely impress any listener.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Awesome Galaxy buds3 Pro
on June 28, 2025
Posted by: Pigeonlover24
[This review was collected as part of a promotion.] Okay, so I've been using the Galaxy Buds 3 Pro for a few months now, and I've got to say, I'm pretty impressed. The sound quality is fantastic! They are super clear and well balanced, a good amount of bass without being too overpowering. The noise cancellation is definitely the best when it comes to earbuds in this price range. I put my earbuds in at school and boom it blocks out all of the backround noise. A nice feature these buds have is when it hears a voice it automatically turns down the noise cancellation and turns on ambient sound mode. The battery life is pretty solid I get around 5-6 hours which is more than enough I haven't really seen any degradation of the battery.
One of my favorite features these Galaxy buds have is that they can do real time language interpretation, this helps me a lot as one of my co workers speaks Spanish and I speak very little so these earbuds definitely help me understand and communicate better. They are super comfortable to wear, even for long periods. I've had no issues with them falling out, and they come with different sized ear tips to help you get the perfect fit. The lights on the earbuds make them look so unique, a feature that I think should be added to make the lights more useful is being able to turn them on remotely so if you lost an ear bud in the dark you could see it. just and idea. Overall the earbuds are absolutely fantastic I have no regrets purchasing these buds.
One of my favorite features these Galaxy buds have is that they can do real time language interpretation, this helps me a lot as one of my co workers speaks Spanish and I speak very little so these earbuds definitely help me understand and communicate better. They are super comfortable to wear, even for long periods. I've had no issues with them falling out, and they come with different sized ear tips to help you get the perfect fit. The lights on the earbuds make them look so unique, a feature that I think should be added to make the lights more useful is being able to turn them on remotely so if you lost an ear bud in the dark you could see it. just and idea. Overall the earbuds are absolutely fantastic I have no regrets purchasing these buds.
Value
5
Written by a customer while visiting Samsung US