Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
The buds have great sound and also fast controls.
on July 2, 2025
Posted by: Mackadosage
[This review was collected as part of a promotion.] I use these buds at work, when I'm working out. Also when I'm resting at home. The al feature is amazing they get answer that are right good sources. Great info. Sweat a lot and they don't fall out of my ears I don't fall out like regular review bugs be staying sounds great they sound great trouble there was a touch response was amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This headphones is very good
on July 2, 2025
Posted by: Val200
[This review was collected as part of a promotion.] This headphones have very good sound quality and I like how they sound. But they have one major problems like they don't charge sometimes .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!!!
on July 1, 2025
Posted by: ZzeroxX
[This review was collected as part of a promotion.] This device is always with me. Even on the loudest places, I can hear very clear.
Galaxy AI when using with the Noise Cancelling feature, let me hear any sirens or voices near me, so I can be more present in any situation
Value
5
Written by a customer while visiting Samsung US
Posted by: Ian C
from wyoming
Expertise:Intermediate
Verified Purchase:Yes
the left ear bud doesn't stay in. sound is good, quailty is nice. I use them everyday but i have to swap them out one at a time. they only last till noon from 7am. If you are sweaty or anything they will fall out constatly. I use them in a ear muff radio setup and it is a pain in the butt trying to keep it in. Not worth the price tag
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your thoughts about the Galaxy Buds3 Pro, Ian. We truly appreciate your feedback! We understand how important it is to have a secure fit, especially in your work environment. Have you had a chance to try out the different ear tips that come with your buds? Finding the right size can make a big difference in comfort and stability! Regarding battery life, we know how crucial it is for your day. Here are a couple of tips that can help extend usage: keep your earbuds in the charging case when not in use, with the cover closed. Also, adjusting your notification settings in the Galaxy Wearable app (or the Galaxy Buds app for iOS) can help conserve battery life. These simple adjustments could ensure your earbuds are ready to perform when you need them most. Thank you again for your insights, and we hope these suggestions enhance your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best in ear headphones yet!
on July 1, 2025
Posted by: WhyteWolf
[This review was collected as part of a promotion.] My Buds3 Pro have been an amazing jump over the headphones I've used previously. The sound quality has been excellent and the stem now makes the touch functionality above and beyond any that I've used before. I've really been impressed with the battery life.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Antonio tx
Expertise:Intermediate
Verified Purchase:Yes
Excellent buds and easy connect to my phone. A great quality of sound using music and very clear on a phone conversation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They're ok
on July 1, 2025
Posted by: Candygirl
[This review was collected as part of a promotion.] I have a hard time with them staying in no matter what size of the covers I use, they just keep slowly sliding off, other than that they're ok, except sometimes I have a hard time getting them to charge.
Value
3
Response from Samsung USBy R&R Team, July 2, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Candygirl! We understand that you had some concerns about the buds not staying in place, and you're facing charging concerns as well. To help you achieve a better fit, we’ve included a link at the end of this response that provides useful tips and guidance. Additionally, please ensure that the charging contacts are clean and free of any debris, as this can help improve the charging performance of your earbuds. If you have any further questions or concerns, don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on July 1, 2025
Posted by: Thewolfepack2025
[This review was collected as part of a promotion.] While I typically do not utilize earbuds, I find their ease of operation and ability to facilitate simultaneous conversation and music playback to be highly advantageous. Furthermore, given my diagnosis of multiple sclerosis, the potential for these devices to function as hearing aids provides a significant level of utility.
Value
5
Written by a customer while visiting Samsung US