Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Vlad
Verified Purchase:Yes
The right ear doesn't work after 22 days. I don't like it for that reason.
No, I would not recommend this to a friend.
Features
1
Performance
3
Response from Samsung USBy R&R Team, July 3, 2025
Hi Vlad! Thank you for sharing your experience with the Galaxy Buds3 Pro. We appreciate your feedback regarding the right earbud not functioning as expected after 22 days. We want to get to the bottom of this for you! To assist you better, we would like to gather more details about what you’re experiencing. Please reach out to us at Samsung Support, and our team will be ready to help you troubleshoot this. Additionally, your Galaxy Buds3 Pro come with a 12-month limited warranty for manufacturer defects. We also offer Samsung Care+ for eligible devices, providing you with extended protection and additional support. We look forward to hearing from you soon! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy Buds: Great Sound, Terrible Fit (Lost One)
on July 3, 2025
Posted by: Lobo2J
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Buds, and frankly, my experience has been incredibly frustrating. While the sound quality is decent when they actually stay in, the constant dropping out of my ears has made them nearly unusable.
Whether I'm sitting still or moving around, it feels like I'm constantly adjusting them. I've tried all the included ear tips and wings, but nothing seems to create a secure fit.
Whether I'm sitting still or moving around, it feels like I'm constantly adjusting them. I've tried all the included ear tips and wings, but nothing seems to create a secure fit.
The most concerning issue is the very real risk of losing them. In fact, I've already lost one of the earbuds due to this persistent problem. For a product designed to be worn in your ears, their inability to stay put is a major design flaw.
If you're considering the Samsung Galaxy Buds, I would strongly advise caution, especially if you've had issues with earbuds staying in your ears in the past. The constant worry of them falling out, combined with the actual loss of an earbud, makes these a very disappointing purchase. I expected much better from Samsung.
If you're considering the Samsung Galaxy Buds, I would strongly advise caution, especially if you've had issues with earbuds staying in your ears in the past. The constant worry of them falling out, combined with the actual loss of an earbud, makes these a very disappointing purchase. I expected much better from Samsung.
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Lobo2J. We understand how frustrating it can be if your earbuds don't stay in place as expected, especially when you're hoping for an immersive audio experience. We genuinely believe that every user deserves to enjoy their music or calls without interruptions, and achieving the perfect fit is crucial for that. We recommend checking out the link attached for tips on how to find your best fit with the Galaxy Buds3 Pro. Ensuring a good fit can significantly improve comfort and performance. Additionally, if you've misplaced a bud, don't worry! You can utilize the Galaxy Wearable app along with the SmartThings Find feature to help locate your earbuds. We hope these resources enhance your experience and allow you to enjoy all the features the Galaxy Buds3 Pro has to offer. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Sound, Great Fit, Great Buds
on July 2, 2025
Posted by: Fold4Buds3
[This review was collected as part of a promotion.] I have owned previous Galaxy Buds. The Galaxy Buds3 Pro are definitely the best there has ever been. The ANC while I'm working on projects or doing yard work has been fantastic. The sound is amazing and I have not found any other earbuds that compare. The ability to configure settings and check battery levels from my Galaxy Fold is super handy and makes it so easy to keep track of when they need charging. I use these Galaxy Buds3 Pro everyday and can't imagine using anything else. I highly reccommend them to anyone looking for great sounding, reliable true wireless earbuds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love these!
on July 2, 2025
Posted by: SMac72
[This review was collected as part of a promotion.] I received thes ear buds as a birthday gift and try did not disappoint. The noise cancelation paired with thr adaptive feature is A1. My only complaint is the touch feature. I just can't get it to work for me. Aside from this. I highly recommend.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 Pro...I love them!
on July 2, 2025
Posted by: Alesha044
[This review was collected as part of a promotion.] I use mine when doing yard work or basically anytime I can put them in. The sound is phenomenal. I always use poweramp which allows me to control the sound in a little more detail...which allows me to hear the music louder. I cant ever seem to get my music loud enough but I am pleased with the volume and quality of sound of these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Absolutely, the functionality and design are very
on July 2, 2025
Posted by: Xusan1
[This review was collected as part of a promotion.] These are the best headphones I've ever used - amazing sound quality and very comfortable
Value
5
Written by a customer while visiting Samsung US
Posted by: KReid
Expertise:Intermediate
Verified Purchase:Yes
Love the noise cancelling feature. I don't like that I can't turn them off or on. I have to put them into the charging case to shut them off.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Dege atrás mi Airpods 2 pro por esta maravilla
on July 2, 2025
Posted by: Jshaka87
[This review was collected as part of a promotion.] Los audífonos de Samsung, impulsados por una inteligencia artificial de vanguardia, van más allá de la simple reproducción de audio para convertirse en una extensión intuitiva de tu vida diaria. Su integración de IA te brinda una experiencia auditiva verdaderamente personalizada y optimizada.
Gracias a la IA, estos audífonos pueden:
* Adaptarse inteligentemente a tu entorno: Cancelan el ruido de forma dinámica, ajustándose automáticamente a los sonidos que te rodean para que siempre disfrutes de tu música o llamadas con la máxima claridad, ya sea en una calle concurrida o en una oficina tranquila.
Gracias a la IA, estos audífonos pueden:
* Adaptarse inteligentemente a tu entorno: Cancelan el ruido de forma dinámica, ajustándose automáticamente a los sonidos que te rodean para que siempre disfrutes de tu música o llamadas con la máxima claridad, ya sea en una calle concurrida o en una oficina tranquila.
Value
5
Written by a customer while visiting Samsung US