Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Awesome Buds
on July 7, 2025
Posted by: 3425Marv
[This review was collected as part of a promotion.] Love these buds. From being able to do stuff around the house and still being able to talk and not worry about the person hearing what's behind me. The great sound and clarity of the buds is irreplaceable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound Quality
on July 7, 2025
Posted by: Myrrhcee7
[This review was collected as part of a promotion.] I use these buds for calls and listening to music. The sound quality for music is crisp and clear. Recipients of my calls report a hollow sound.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome listening devices!
on July 7, 2025
Posted by: RockOnUSA
[This review was collected as part of a promotion.] I have thoroughly enjoyed these Samsung Pro 3 Buds! I especially have like the translation and the AI features. I was impressed while using the translation method when a large group of Spanish speaking workers came to my home to do construction work. I turned this feature on and was able to hear and understand their conversations. I was hearing and understanding more that they wanted me to? Ha,ha :😄
Value
5
Response from Samsung USBy R&R Team, July 7, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We’re ecstatic to see how much you’ve enjoyed the translation and other AI features. It’s amazing that they helped you connect better with the Spanish-speaking workers during your project. We designed these features to enhance communication and make life a little easier for our users, so it’s wonderful to know that they delivered for you in such a meaningful way. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Good audio quality, Not enough grip
on July 7, 2025
Posted by: Taffy1
[This review was collected as part of a promotion.] The audio quality is very good and meshes well with the Galaxy AI features, as well as being resistant to wind interference. The noise cancelling does give me a headache however.
During long distance runs, the earbud slips when encoutnering sweat that accumulated around the ears and irritatingly needs to be readjusted regularly
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi Taffy! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! We’re pleased to see that you’re enjoying the audio quality and the integration with Galaxy AI features. We want to address the concerns you've experienced with the Active Noise Cancelling (ANC) feature. We hate to see that it’s causing headaches, and we'd love to gather more details from you to better assist you. Understanding your experience could really help us enhance your listening experience so please be sure to reach out to us at Samsung Support regarding this. Additionally, we recommend trying with different earbud tips. A better fit can greatly improve comfort, especially during your long-distance runs. We’re here to help ensure you have a great experience with your Galaxy Buds3 Pro. Looking forward to hearing back from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Alexis irvin
on July 7, 2025
Posted by: Irvin
JuGracias muxha Dios me bendiga 🙏 te lo agradezco muy 🙏 bien
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound Meets AI!
on July 7, 2025
Posted by: RedheadGirly
[This review was collected as part of a promotion.] When paired with Samsung’s ecosystem, Galaxy AI helps curate playlists based on my mood, time of day, and even weather. It learns my listening habits and suggests tracks I didn’t even know I’d love. And with simple voice commands, I can play, pause, skip, or adjust volume without reaching for my phone.
Value
5
Response from Samsung USBy R&R Team, July 7, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro, RedheadGirly! We love to see that you’re enjoying the features, especially how well they integrate with Galaxy AI. It’s great to see that you’re using the AI to curate playlists that perfectly match your mood and situation. Your experience truly highlights the importance of our ecosystem. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Audio and Smart Features
on July 7, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] The Buds 3 Pro feel light and premium. They fit comfortably for everyday use, including long listening sessions.The audio is simply phenomenal. The dual-driver setup delivers rich, detailed sound across the spectrum.The adaptive ANC is impressive it automatically adjusts based on the environment. Call quality is fantastic. Battery life is solid whic comes around 5 to 6 hours with ANC on, and the case gives multiple recharges.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great sound very uncomfortable
on July 7, 2025
Posted by: Blackheart0
from North Carolina
Expertise:Intermediate
I love samsung products. But these earbuds have got to be the best sounding but most uncomfortable ear buds I have ever owned. Wish I could return them but I've had them to long. Was hoping it was just me. But no the just hurt.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
4
Response from Samsung USBy R&R Team, July 7, 2025
Thanks for reaching out with your review on the Galaxy Buds3 Pro. It's great to see that you think that these buds are the best sounding buds you've ever had. We understand that comfort is essential for an enjoyable listening experience. We encourage you to check out the link attached for instructions on achieving the best fit for your earbuds. We hope this information enhances your experience! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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https://www.samsung.com/us/support/answer/ANS10003519/ (how to wear)
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Written by a customer while visiting Samsung US