Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Amazing Audio upgrade
on July 7, 2025
Posted by: Felgarc
[This review was collected as part of a promotion.] I have upgraded from the Galaxy buds live to the buds 3 pro and OH my... the improvement in audio but also noise canceling was night and day, the Galaxy buds 3 pro sound amazing and I would highly recommend them for those who use in ear headphones. I do use these for a lot of music but also for the occasional YouTube or movies that I would watch on my phone or tablet and it sounds really good. The headphones do come with an equalizer as well that is in the Galaxy wearable app when you connect your buds to your device. The way these fit my ear is really good aswell,I can use these buds for hours a day without my ears feeling fatigued or hurt. As reference i do keep my buds on the dynamic preset when I listen to music and that allows for there to be more bass and just overall louder and better audio especially when used with the high quality audio option in the wearable app for the Buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent buds
on July 7, 2025
Posted by: JDMcNug
[This review was collected as part of a promotion.] Nice buds, good sounds, good features, just don't quite stay in my ears when I'm moving.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly love this design!
on July 7, 2025
Posted by: QDwithdaBuds
[This review was collected as part of a promotion.] Didn't think I was going to like the shape of these buds, but they are my most comfortable earbuds yet! I can barely feel them. The sound quality is amazing thanks to the new Galaxy AI enabled equalizer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 7, 2025
Posted by: JASONZ
[This review was collected as part of a promotion.] Hands down well worth the money I use them daily in the gym and for my 5mi walks and the batter last all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the improvement!
on July 7, 2025
Posted by: Edilio369
[This review was collected as part of a promotion.] These stays on the ear unlike the older ones. Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on July 7, 2025
Posted by: DanDLion
[This review was collected as part of a promotion.] Love them, except for the fact they're a bit awkward to get back into their case.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Poor quality build
on July 7, 2025
Posted by: MKMAQ12
Expertise:Expert
This product is flawed. The Buds can fail to charge from normal wear and tear like sweat. Plus Samsung will claim water damage and void the warrenty. Now I have an expensive ear bud that won't charge and Samsung charging almost the whole price of new buds to repair. You lost a customer today. No ear buds again from Samsung.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, July 8, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro! Our goal is to make sure that each of our customers have the best experience possible. We hate to see that your buds have been having some challenges when it comes to charging them. We recommend checking that the charging contacts are free from debris and moisture. Additionally, please ensure that you are using official Samsung chargers for charging them. The earbuds are not waterproof and are not suitable for use in water. If they get some sweat or rain on them, you should clean them immediately. When drying off the earbuds, remove as much water as possible by patting the earpiece, microphone, touchpad, touch sensor, and charging contacts with a clean, soft cloth. You should also shake the earbuds to help remove excess water. After drying off the earbuds, allow them to air-dry for at least 12 hours or an entire day before using them. if you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Premium Sound and Smart Features
on July 7, 2025
Posted by: MesoMan
[This review was collected as part of a promotion.] After several weeks with the Galaxy Buds3 Pro, I'm impressed by how well they balance high-fidelity audio, smart features, and everyday usability. The sound quality is rich and dynamic, boasting punchy bass, clear mids, and crisp highs, so they stand shoulder-to-shoulder with top-tier earbuds like the Sennheiser Momentum TW 4 and Technics AZ80.
Noise cancellation and passive isolation work well, especially against low-frequency sounds like city hum or airplane engines. While the ANC isn’t the absolute best in its class, it’s very effective in most real-world scenarios. Transparency mode is equally strong, offering natural ambient sound when needed.
Comfort is a highlight, lightweight buds, secure fit, and an IP57 rating mean you can use them through long days or workouts with confidence. The nine-band EQ and 360° spatial audio effectively let you customize sound to your taste, particularly when plugged into a Samsung device.
Innovative controls elevate the experience: stem pinch gestures for playback and noise control, slide volume control, and responsive voice commands like “volume up” or “next song” without needing a wake phrase. The microphone performance deserves praise too, clear voice capture during calls or meetings, with AI-powered enhancements that improve clarity.
Battery life on the buds lasts around 5–6 hours per charge (depending on ANC use), with the case boosting total playtime to about 30 hours.
Noise cancellation and passive isolation work well, especially against low-frequency sounds like city hum or airplane engines. While the ANC isn’t the absolute best in its class, it’s very effective in most real-world scenarios. Transparency mode is equally strong, offering natural ambient sound when needed.
Comfort is a highlight, lightweight buds, secure fit, and an IP57 rating mean you can use them through long days or workouts with confidence. The nine-band EQ and 360° spatial audio effectively let you customize sound to your taste, particularly when plugged into a Samsung device.
Innovative controls elevate the experience: stem pinch gestures for playback and noise control, slide volume control, and responsive voice commands like “volume up” or “next song” without needing a wake phrase. The microphone performance deserves praise too, clear voice capture during calls or meetings, with AI-powered enhancements that improve clarity.
Battery life on the buds lasts around 5–6 hours per charge (depending on ANC use), with the case boosting total playtime to about 30 hours.
Value
5
Written by a customer while visiting Samsung US