Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Buds 3 pro are great
on July 10, 2025
Posted by: Breangel1990
[This review was collected as part of a promotion.] They are nice. The sound is great. I like the adaptive mode personally. But I recommend these.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice sound
on July 10, 2025
Posted by: Jimates
[This review was collected as part of a promotion.] These little buds are amazing, noise cancelation is a plus... sound is crystal clear...would buy again.
Value
5
Written by a customer while visiting Samsung US
Posted by: Auto
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Fitment sucks, even when it tells you that you have the right tips in. I traded in my buds pro 2 for them and I regret it. Buds pro 2 fit better and feel better when wearing them.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We truly appreciate your feedback about the fit. To achieve the best comfort and sound quality, we recommend checking the directional marks on the bottom of the earbuds. Look for an "L" on the left bud and an "R" on the right. Make sure to insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Additionally, angling the earbuds slightly so the microphone on the bottom points towards your mouth can enhance call clarity. Adjusting the buds by rotating them forward and backward might also help you find that ideal fit. Lastly, we encourage you to run an earbud fit test in the Galaxy Wearable app. This feature is a great way to confirm that you have the proper fit for optimal audio performance. If there are any other concerns, dont hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
100% amazing
on July 10, 2025
Posted by: Neekerzmama
[This review was collected as part of a promotion.] . I can use galaxy Ai. I am computer illiterate. That's why I like to use the Alexa, apps, etc. No need with galaxy Ai, life becomes a breezeI worried about Not being able to understand what galaxy Ai does but is my go to for really just about everything Aside from Galaxy Ai being amazing.....
I said I would never spend crazy money like this on a pair of buds. A binge that they are tiny and I lose stuff very easily. I think they were well worth surprise. I just was little uneasy about owning something so small. The possibility of losing it these things are amazing. The quality of sound is breathtaking I have no regrets I love these
I said I would never spend crazy money like this on a pair of buds. A binge that they are tiny and I lose stuff very easily. I think they were well worth surprise. I just was little uneasy about owning something so small. The possibility of losing it these things are amazing. The quality of sound is breathtaking I have no regrets I love these
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing sound and connectivity
on July 10, 2025
Posted by: Kpnitrl
[This review was collected as part of a promotion.] I've used these earbuds flawlessly for the past six months, especially for workouts where they stay perfectly secure. The audio quality is excellent, with clean and distinct bass, treble, and mids that make all my music pop.
My only minor gripes are inconsistent voice command recognition and occasional static during calls. The static seems linked to the cool flashing lights; turning them off resolves the issue and clarifies calls.
Despite these small drawbacks, I highly recommend these earbuds.
My only minor gripes are inconsistent voice command recognition and occasional static during calls. The static seems linked to the cool flashing lights; turning them off resolves the issue and clarifies calls.
Despite these small drawbacks, I highly recommend these earbuds.
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Thanks for sharing your insights with us, Kpnitrl. We love to see that you've been able to use the Galaxy Buds3 Pro flawlessly for the past six months without any hiccups. It's great to see that they stay secure during your workouts and provide excellent audio quality with distinct bass, treble, and mids that elevate your music experience. Your feedback on the inconsistent voice command recognition and occasional static during calls is valuable. If you're still getting static, we recommend checking out the link attached for info to help troubleshoot. Regarding the voice recognition, we recommend checking to make sure that your buds are up to date with the latest software update, and you may also need to reset your buds. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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https://www.samsung.com/latin_en/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Quality & Sound
on July 10, 2025
Posted by: KaiKrishna
[This review was collected as part of a promotion.] I AM so grateful that i get to use these headphones. Thanks for designing such a wonderful product Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Tip: Don't remove the tips.
on July 10, 2025
Posted by: TipHater
from Ellicott City, MD USA
Expertise:Intermediate
Only complaint for me, I removed a tip and now cannot get one back on. I tried the original and after market. Had others try also.
So now I can't use them, and these are just wasting away. Prior to this, they sounded great.
So now I can't use them, and these are just wasting away. Prior to this, they sounded great.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, July 10, 2025
Thanks for taking the time to share your feedback on the Galacy Buds3 Pro. We always look forward to hearing from our valued customers and getting your insights. We see that you may be having some challenges trying to replace your bud tips. We recommend checking out the link attached for tips and instructions on how to change the bud tips for your Buds3 Pro. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/
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Written by a customer while visiting Samsung US
Posted by: Kyle
from Warsaw, IN
Expertise:Intermediate
Verified Purchase:Yes
The sound and mic quality are great. However, the new stem design is a step backward. They are easy to knock out and the air/wind noise when running is extremely loud, no matter what ANC setting you use.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
4
Response from Samsung USBy R&R Team, July 10, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro, Kyle. We completely understand that the new blade design may take some time to adjust to. We recommend trying different earbud tips to ensure a better fit, which can help minimize wind and air noise while you’re going out for a run. If you have any more questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003496/ (How to change bud tips)
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https://www.samsung.com/us/support/answer/ANS10003496/ (How to change bud tips)
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Written by a customer while visiting Samsung US