Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,829 Reviews)
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great quality
on July 13, 2025
Posted by: Bigman
[This review was collected as part of a promotion.] Great quality and sound amazing functionality love them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has room for improvement
on July 13, 2025
Posted by: Random6
[This review was collected as part of a promotion.] When only using the right ear buds, the current song or video will randomly switch to the next in cue.
There's also a high pitched half second screech when putting both earbuds in. This occurs after about every 10 uses.
There's also a high pitched half second screech when putting both earbuds in. This occurs after about every 10 uses.
Maybe include an all matte black, blue or red option.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for your feedback on the Galaxy Buds3 Pro! We see that you have a couple of concerns, and we'd like to assist you. For the random switching of songs or videos, we recommend ensuring that the sensors on your earbuds are clean, as debris can affect their performance. Additionally, make sure your earbuds are updated to the latest software version, as updates can enhance functionality. Regarding the high-pitched screech, when using Active Noise Canceling, Adaptive, or Ambient Sound modes, the sound from the sub-microphone adjusts based on the noise control mode. If you accidentally touch or cover that area while putting the earbuds in or adjusting them, it may trigger that sound. If you need further assistance with these concerns, don’t hesitate to reach out to us at Samsung Support. We’re here to help! Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Precisely what I needed....
on July 12, 2025
Posted by: GmoneyGrip
[This review was collected as part of a promotion.] The Buds3 Pro are exactly what I need. Their comfort and Galaxy AI capabilities enhance my listening experience significantly. I particularly appreciate how comfortable they are, allowing me to work without the distraction of loose-fitting earbuds. Additionally, the background noise reduction feature is helpful when I'm reading or focusing on other tasks, enabling me to concentrate fully on the job at hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium quality earbuds!
on July 12, 2025
Posted by: Techtea25
[This review was collected as part of a promotion.] These Samsung Galaxy Buds Pro are seriously a dream come true! The sound is just incredible – I'm talking rich bass and super crisp highs that make all my music sound amazing. And the Active Noise Cancellation? It's like magic, instantly shutting out the world when I need to focus. But then, if I need to hear what's going on around me, Ambient Sound mode kicks in flawlessly. They're also super comfy to wear all day, and the voice detection for calls is a genius touch. Honestly, I'm obsessed!
Value
5
Response from Samsung USBy R&R Team, July 17, 2025
Thank you for your detailed review, Techtea25! We’re really happy to see that you’re enjoying the Galaxy Buds Pro. It’s great to know that you're enjoying the sound quality with rich bass and crisp highs. The Active Noise Cancellation is made to help you focus by minimizing distractions, so it's awesome that it works well for you. We’re also glad you find the Ambient Sound mode useful for staying aware of your surroundings. Comfort is important, and we’re pleased that you can wear them all day without discomfort. The voice detection feature for calls is definitely a thoughtful addition, and it's great to see that it’s making a difference in your experience. Thank you for sharing your thoughts! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Pro buds Great quality
on July 12, 2025
Posted by: 2shopaltimw
[This review was collected as part of a promotion.] Galaxy AI” in your review of a qualifying product, and/or submit a photo or video of your Galaxy device to receive an additional entry into the Sweeps.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sergio
from Buenos Ares, Argentina
Expertise:Beginner
Verified Purchase:Yes
first time I got one of this kind...One way journey!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great product but it misses some of the usefulness
on July 12, 2025
Posted by: Oldschlcrzy7
[This review was collected as part of a promotion.] I received these from my wife a couple weeks ago and they have worked out terrifically except they always fall out of my ears regardless of which adaptive your butt I put on them. I have had consistent issues with getting my AI to work seamlessly with my phone I don't know why that is and I haven't really found a good guide to explain how to fix it
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
How's it going? Thank you for sharing your experience with the Galaxy Buds3 Pro. We’re thrilled to see that they’ve been working wonderfully for you! We understand your concern about the earbuds falling out, and that can be a challenge. To help you find a better fit, we’re including a link below that offers guidance on selecting the right ear tips and how to get the best fit. For the AI features, ensuring that both your Galaxy Buds and phone are updated to the latest software can really enhance functionality. If you’ve already done that and are still encountering difficulties, please don’t hesitate to reach out to Samsung Support. We’d love to gather more details and provide the assistance you need. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Connect Four/For Galaxy
on July 12, 2025
Posted by: Misterhuz
[This review was collected as part of a promotion.] My second pair of Galaxy Buds, I previously owned the Buds Pro. After trading those in for the upgrade to the Buds Pro 3 I have really been impressed. Glad the company decided to do their on thing and not try and copy competitors. The Buds connect to all my Galaxy products with ease, my S24 Ultra, Tab S8 Ultra, and Galaxy Pro Book 5..The sound quality is great and I have recently began to use it with the AI features particularly photo editing. Really appreciate Samsungs ecosystem.
Value
4
Written by a customer while visiting Samsung US