Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
Great Product Needs improvement on noise canceling
on July 14, 2025
Posted by: The Photographer
from Ut
Expertise:Expert
I Have had 2 sets of the Buds 3 pro they are very nice.The only downside is when you lose your case it doesn't have a beeper or way to track it when shut.Sound quality is excellent.There are a few things that could be improved like the noise canceling needs much improvements other than that they're a great product
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We appreciate your dedication, especially since you have two sets. It’s great to know you enjoy the excellent sound quality. We noted your concern about the lack of a tracking feature for the case, similar to the one they have with the buds. We’re always looking for ways to enhance our products. Your feedback regarding the noise canceling is noted as well and we recommend changing the bud tips until you find the ones that fit your ears the best. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor battery life
on July 14, 2025
Posted by: Buddha
Expertise:Expert
Battery life sucks only get 3 hours of play time. That with no features turn on. I been through 3 sets of buds all same result
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, July 14, 2025
Hey! Thank you for sharing your feedback on the Galaxy Buds3 Pro! We appreciate your insights as we work to make improvements. The Galaxy Buds3 Pro offers up to 26 hours of playtime per charge, extendable to 30 hours with a fully charged case. If you're experiencing shortened battery life, you can conserve power by storing the earbuds in the charging case with the cover closed when not in use and adjusting notification settings through the Galaxy Wearable app on your connected phone or the Galaxy Buds app if you’re using iOS. These adjustments will help ensure your earbuds last when you need them most! If this continues to be your experience, please do not hesitate to reach out to us at Samsung Support. We're always here to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great earphones bad eartip scent.
on July 14, 2025
Posted by: Gpena85
from Miami, FL
Expertise:Intermediate
I was very pleased with the sound and features. They are a great add to any samsung smartphone I loved everything about them my only complaint was the material in which the eartips were made out of. They have a very unpleasant chemical scent and it's concerning because it doesn't feel safe to inhale. Really disappointed on samsung's choice for going with a cheaper eartip material despite paying so much for these. I would've expected better materials.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for sharing your feedback on the Galaxy Buds3 Pro. It's great to know you enjoyed the sound quality and features! Regarding your concern about the ear tip material, they're made from a silicone blend with Polyamide and Glass Fiber. We recommend cleaning the ear tips, as this can help with any initial odor. If the scent persists, please reach out to Samsung Support. We’re committed to ensuring you have the best experience with your earbuds! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Superve sound qulity
on July 13, 2025
Posted by: Ocean2050
[This review was collected as part of a promotion.] Dont waste your time and just grab one pair of galaxsy buds 3 pro
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next-Level Audio with Galaxy Buds 3 Pro + Galaxy
on July 13, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Just got the Galaxy Buds 3 Pro and I’m seriously impressed. The sound quality is crystal clear, with amazing bass and active noise canceling that actually works even in busy areas. But what surprised me most is the integration with Galaxy AI — it's like having a smart assistant inside my ears.
Using Galaxy AI, I was able to try real-time translations and enhanced call clarity, which came in super handy while traveling. The earbuds also adapt to my surroundings, automatically adjusting sound settings. It’s not just a feature — it’s like the Buds think for you.
Comfort-wise, they fit great and stay secure, even during workouts. The design is sleek, and the battery life lasts me through the day.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! We're thrilled to see that you're impressed with the crystal-clear sound quality, powerful bass, and its effective active noise cancellation. It's great that Galaxy AI is enhancing your listening experience, especially for real-time translations while traveling. We designed the Buds to adapt to your surroundings and to provide comfort during workouts, so it's great to see that you're enjoying their fit and design. If you ever have any questions or need assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Sound
on July 13, 2025
Posted by: Wonderwoman
[This review was collected as part of a promotion.] I wondered if I should upgrade, but my previous buds kept falling off, so I tried these.
Once you go through the proper fitting and find the right size for your ear, they are phenomenal! Great sound, great noise canceling, and they don't fall out! Even when I start sweating.
Glad I took the chance and bought them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great ear buds, lackluster software compatibility
on July 13, 2025
Posted by: Trevor O
from Rochester, NY
Expertise:Intermediate
Verified Purchase:Yes
Needs ALOT of future updating, fit is fantastic, the part that sticks out is actually really cool and useful. The limited no key word voice commands (play music, answer call) are pretty cool but not voice specific. With testing, anyone in the vicinity saying the phrase "play music" would force it to start playing. Charging case is a bit bigger and the ear buds fit in very well and dont fall out very easy. Haven't played with it much but still would love to see tracking or even a beeping alert system to make finding them a bit easier if you misplace them. Notification read-out is still very limited and currently only available with Samsungs texting which is a huge bummer as I prefer Googles texting platform wayyyyy more. Overall given some time im sure the software will be updated and get better, the ear buds and case so far are really really good though.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2025
Thank you for taking the time to share your thoughts on the Galaxy Buds3 Pro, Trevor! We're so happy to see that you find the fit excellent and appreciate the innovative new design, especially the extended features like voice commands. Your suggestion about enhancing voice recognition is invaluable, and we consistently strive to improve user experiences through software updates, so be sure to look out for any updates. We're also glad to see that the earbuds fit securely and don't easily fall out, and we understand how important it is to have features like tracking or alert systems. Your feedback about the limited notification read-out is duly noted! If you ever have further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Noise Cancelling feature makes these buds a must h
on July 13, 2025
Posted by: Joshsilk
[This review was collected as part of a promotion.] Can't say enough about what you hear sound quality and what you don't hear! From allowing for an enjoyable flight free of cabin noises to the discerning need for high quality music these are my go too replacing ver good over the ear headphones, comfortable just ensure you test for proper seal in the app. Works great for hands free phone calls and virtual meetings. Great value and performance.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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