Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,829 Reviews)
Open Ratings Snapshot
Rating breakdown 14,829 reviews
5 Stars
10,192
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Great sound
on July 15, 2025
Posted by: cdawg614
[This review was collected as part of a promotion.] The sound from my buds 3 pro is great also I love how fast they connect with my phone 📱 they also fit great in my ears 👂 I can wear them for hours with no discomfort all in all a great pair of earbuds
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible battery life
on July 15, 2025
Posted by: Luv2Shop
from TAamarac, FL
Expertise:Intermediate
After 1 year of use battery life 2 hrs max. Will not stay in ears and cannot get good enough seal to obtain optimal sound.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 15, 2025
We appreciate your candid feedback on the Galaxy Buds3 Pro! We understand that you had some concerns about the battery life as well as the fit of your buds, and we want to make sure that we help you get these concerns resolved. The Galaxy Buds3 Pro provide up to 26 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. By making a couple of adjustments, you can conserve battery power on your earbuds. That way, they'll last when you really need them. Here are some tips you can follow: When you are not using the earbuds, keep them in the charging case with the cover closed. Adjust the notification settings from the Galaxy Wearable app on the connected phone. When using iOS, adjust the notification settings in the Galaxy Buds app. Regarding the fit, we recommend checking out the link attached for steps on how to achieve the most secure fit with your buds. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best galaxy earbuds by far
on July 15, 2025
Posted by: TechnologicalWizard
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro are next-level—Samsung has absolutely crushed it. The sound is insanely rich, with deep bass and crisp detail that makes every song feel alive. But what really sets them apart? Galaxy AI.
From real-time AI-powered call enhancement to live translation straight in your ears, these buds feel like they’re from the future. Noise cancellation is elite—flip on ANC and the world just fades. Add in AI-based adaptive sound that adjusts to your environment? It’s genius.
They fit like a dream, never fall out, and look clean with that new metallic edge. Battery life is strong, the case is sleek, and the Galaxy ecosystem integration makes everything seamless.
Whether you're zoning in at the gym or on a call in a loud room, these deliver
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for your fantastic review of the Galaxy Buds3 Pro. It's awesome to see that you love the rich sound quality and the deep bass that brings your music to life. It's great to know that the Galaxy AI features, like real-time call enhancement and live translation, have impressed you. We're also glad you find the noise cancellation elite and that they fit comfortably in your ears. Your feedback on the battery life and sleek design is truly appreciated. If you ever need anything or have more feedback, please reach out to us at Samsung Support. We're always here to help. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bud's Pro 3 won't stay in my ears. Big Sad
on July 15, 2025
Posted by: BIGBEEF
[This review was collected as part of a promotion.] I typically use my Buds Pro 3 to listen to music during my long shifts at work. Although the audio clarity is fantastic I have issues with them falling out anytime I move my head or drink something. I wish there were other options available for the changeable ear pieces such as memory foam or other materials like silicone.
Getting the earbuds out and into the case can be a little tricky because the materials are so smooth it's difficult to get a purchase or good grip on them.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! It’s great to know you appreciate the excellent audio clarity during your long shifts. We understand how frustrating it can be if your earbuds don’t stay secure while moving or during breaks. We appreciate your feedback about wanting more interchangeable ear tip options, such as memory foam. Your suggestions are important to us as we strive to improve our products. To help you achieve the best fit possible, we’re including a link below to a guide that will assist you in finding the most comfortable ear tip option for your needs. If you have any further questions or concerns, please reach out to us at Samsung Support. Thank you once again for your insights! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
🎧 Galaxy Buds 3 Pro Review 💥✨️🔥
on July 15, 2025
Posted by: Maisaigon
[This review was collected as part of a promotion.] 🎧 Galaxy Buds 3 Pro Review
These earbuds are 🔥!
Crystal-clear sound with rich bass
Next-level noise cancellation (blocks everything!)
Super comfy fit + sleek new design
Battery lasts all day, and the touch controls are smooth
Seamless connection with my Samsung phone
Honestly, best buds I’ve used so far – perfect for music, calls, and daily life. 🙌
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Hi Maisaigon! Thank you so much for sharing your thoughts on the Galaxy Buds3 Pro! It's great to know you’re enjoying the crystal-clear sound and rich bass. We put a lot of effort into providing that immersive experience. We're glad to see that the noise cancellation is performing well, allowing you to fully enjoy your music and calls without distractions. We love that you find them comfortable and like the sleek design. If you have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Noise Cancellation
on July 15, 2025
Posted by: SPenLover
[This review was collected as part of a promotion.] I love how convenient these are. The Galaxy AI comes in handy when I need translation. Everybody has heard about the amazing noise cancellation, but just as amazing is the ambient and adaptive sound modes. I've taken calls in the middle of concerts and clubs and was able to hold a successful conversation with these.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your thoughts on the Galaxy Buds3 Pro! It’s great to see how much you appreciate their convenience and the translation features with Galaxy AI. The automatic audio adjustments, including Ambient sound, Adaptive sound, and Active noise canceling, really enhance your experience, whether you're enjoying music or taking calls in lively environments like concerts and clubs. Plus, you have the option to manually customize these settings through the Galaxy Wearable app to fit your preferences even further. If you ever have any questions or need assistance, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great but not as great as the Air Pods Pro
on July 14, 2025
Posted by: G Garcia
Expertise:Intermediate
Verified Purchase:Yes
I think they are great bit the fit in my ear is not as good as the Air Pods Pro. Need improvement in the noise cancellation as well. I fly quite frequently and doenst block out noise as the Air Pods ... Even though, I still use them regularly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Will not buy these again
on July 14, 2025
Posted by: 3pros suck
Long lasting headphones. Worked great sounded great. But after owning 2 pairs in under 6 months I will not purchase another pair. Anything short of carring them in bubble wrap and placed on a pillow where ever you go they will break without fail. They have been such a huge disappointment. Really thinking about switching to i phone after owning these headphones
Response from Samsung USBy R&R Team, July 15, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It’s disappointing to see that they haven’t lived up to your expectations, especially when they are designed for durability and exceptional sound quality. We want every user to enjoy their earbuds without frustration. We'd love to gather more details about your experience to see how we can help. Please reach out to us at Samsung Support so we can assist you further. Your feedback is invaluable, and we’re here to ensure you have the best possible experience with our products. -Kelvin
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Written by a customer while visiting Samsung US
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