Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,818 Reviews)
Open Ratings Snapshot
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Couldn't resist now I have two phones :D
on August 15, 2026
Posted by: DoodleGuru
[This review was collected as part of a promotion.] I instantly fell in love when I saw the Galaxy Z Fold 8. This is my first foldable phone I was always interested but never got one due to screen crease technology not being perfected. The form factor size and aspect ratios instantly pulled me to this device amd im so glad i chose to get the fold8. I recently got a galaxy s26U and now I have two phones, and no regrets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great in ear buds
on August 15, 2026
Posted by: Jamesss
[This review was collected as part of a promotion.] The market is filled with excellent personal audio options, but the decision ultimately comes down to software synergy and tailored performance. If I have to select a pair of daily-driver earbuds that perfectly balance studio-grade sound customization, robust dustproofing, and elite ecosystem integration, I choose the Samsung Galaxy Buds3 Pro. They are a bold, successful leap forward for Samsung audio.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My ear buds are a great addition to my life.
on August 15, 2026
Posted by: FAITH811
[This review was collected as part of a promotion.] I chose the Bud Pro 3s as my forever item because Samsung never let's me down. Everything I've purchased from the company has been top tier and the best quality. I've been a customer of Samsung over 17 years. The buds work phenomenal. The sound is clear and the charge life lasts long. Choose Samsung, Choose Satisfaction.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Different than Headphones...but Very Good!
on August 14, 2026
Posted by: CrusherBlackwell2
[This review was collected as part of a promotion.] I'm 61 years old and have always used Headphones (whether with my stereo/speaker system or my CD Player), and thought I've been seeing these Buds on TV, maybe I could try them. I chose Samsung Galaxy Buds3 Pro because I'm happy with my Samsung TV and Smartphone. Very Good...get to privately listen to stuff and without disturbing the neighbors.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing sound quality
on August 14, 2026
Posted by: Shiesty
[This review was collected as part of a promotion.] I chose the galaxy Buds 3 pro and im highly satisfied with them, the sound quality is great, the easy to use features and controls are sweet and as for comfort I wish it could of been better but still it ain't bad.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best sounds quality
on August 14, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] Buds Pro has the best sound quality. I love the voice command the most. At gym, I just say increase volume or next song and it does it. Very convenient. I have my friends try it and they all bought one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Daily Driver
on August 14, 2026
Posted by: GalaxyFan4Life
[This review was collected as part of a promotion.] I'm so glad that I chose the buds 3 pro for my everyday use. They work well and last long.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not Thrilled
on August 14, 2026
Posted by: Mobeedee
[This review was collected as part of a promotion.] I have the whole suite of products. This is the only Samsung product that doesn't live up to the hype for me. It isn't as intuitive as their other products. My buds came with a weird rubber/burnt smell on both tips that i cannot get rid of. After i wear them that smell transfers to my ear. They also dont feel as comfortable in my ear like the earlier generations did. And sometimes the buds take turns going in and out.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 19, 2026
Howdy Mobeedee,

Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We appreciate your continued choice of Samsung products and your feedback regarding your experience with the Galaxy Buds3 Pro. The immersive audio, active noise cancellation, and seamless connectivity within the Galaxy ecosystem are designed to enhance your overall experience.

We understand that issues such as ear tip odor, a less comfortable fit, and intermittent audio between the earbuds have detracted from your enjoyment compared to earlier generations. If you notice any unpleasant odors coming from your Galaxy Buds3 Pro, we recommend refraining from using them and contacting our Samsung Support Team to report this concern. From there, we can discuss warranty options. Your detailed feedback is invaluable as Samsung works to refine the Galaxy Buds experience.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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