Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,828 Reviews)
Rating breakdown 14,828 reviews
5 Stars
10,191
4 Stars
2,433
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Ghost in the buds. It clicks my books on and off
on July 30, 2025
Posted by: Rainbo
[This review was collected as part of a promotion.] I use the earbuds to have phone conversations listen to books music they shut off on its own
Value
4
Response from Samsung USBy R&R Team, July 31, 2025
Thanks for sharing your honest experience with the Galaxy Buds FE, Rainbo. We value your feedback and want to ensure that you have a great experience with your buds going forward. If your Galaxy Buds3 Pro disconnect from your phone frequently, it may be due to a poor Bluetooth connection or incorrect wearing. Please be sure to check that the earbuds are properly inserted into your ears, ensure that your Bluetooth connection is stable, and verify that your earbuds' software is up-to-date. Check out the link attached for options to help troubleshoot this. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/#:~:text=If%20they%20have%20a%20low,800%2DSAMSUNG%20to%20request%20service.
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https://www.samsung.com/us/support/troubleshoot/TSG10001339/#:~:text=If%20they%20have%20a%20low,800%2DSAMSUNG%20to%20request%20service.
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds Pro 3: Premium Sound, Killer Comfort
on July 30, 2025
Posted by: JNML25
[This review was collected as part of a promotion.] I’ve used plenty of earbuds over the years, but the Galaxy Buds Pro 3 have easily become my favorite. The sound quality is incredible—crisp highs, deep bass, and clear mids make everything from music to calls sound amazing. I use them daily for streaming music at work, watching movies at night, and even while gaming. The active noise canceling blocks out the world when I need to focus, and the fit is super comfortable even after hours of use.
Battery life is solid and charges quickly, and the new features powered by Galaxy AI like enhanced ambient sound and intelligent call clarity are a real upgrade. I’ve also noticed the Bluetooth connection is stronger and more stable than previous models.
What’s really cool is when I pair them with my Galaxy Z Fold using Galaxy AI features — like Live Translate during phone calls. It actually lets me hear real-time translations through the Buds, which is wild. Also, when I use Interpreter mode, Galaxy AI handles the translation and I can hear it instantly in my ear.
These buds are just clean, premium, and dependable. If you're in the Galaxy ecosystem or just want quality wireless earbuds, I 100% recommend the Buds Pro 3. Samsung nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clear Clarity
on July 30, 2025
Posted by: Cheepo
[This review was collected as part of a promotion.] I purchased the Galaxy Buds 3 Pro while deployed with the Military. I needed something that I could trust to have excellent noise cancelation as I work in a louder environment. I also needed something that I could talk to my 3 kids while in a noisy environment. Galaxy Buds 3 Pro was it.
With Galaxy Buds 3 Pro I am able to hear my family while working, and the clarity of my voice to them is crystal clear. My kids have the opportunity to still be able to hear there dad while he is hours away from home serving and protecting their country. Allowing them and millions of others to sleep peacefully at night.
A great feature with the Buds 3 Pro is you can use them with Gemini's AI feature. I may be looking for something that I want to write home about, or I may be looking for a certain way to say something in another language and I simply ask Gemini.
Another great feature is the capability of live translation. Often times I find myself near someone that speaks another language amd I use the live translation feature to understand what they are saying.
If you are looking for an ultimate headphone that is durable and multifunctional then Galaxy Buds 3 Pro is the product for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good features
on July 30, 2025
Posted by: CLOAKEDSHADOW
[This review was collected as part of a promotion.] Anc is good,sound quality is excellent compared to my previous buds,overall it's a excellent product for the price range
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Wireless Earbuds
on July 30, 2025
Posted by: Kuromiii
[This review was collected as part of a promotion.] I've really enjoyed having these earbuds after using wired ones for so long. I'd say the 2 best features are the ANC and the voice controls since they make life way easier! I like how the adaptive setting uses Galaxy AI to prioritize certain sounds so I'm not completely isolated from the environment I'm in. Overall I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Wireless Earbuds
on July 30, 2025
Posted by: GalaxyBuddy
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are the best wireless earbuds I've ever used. The sound quality is amazing, especially with the effective noise canceling. The ability to use Galaxy AI with the earbuds adds an extra functionality that makes them unique.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Almost the perfect buds
on July 30, 2025
Posted by: Elchubz
[This review was collected as part of a promotion.] Ok sound but always have issue charging the right side ever since i bought them battery life is great
Value
3
Response from Samsung USBy R&R Team, July 30, 2025
We appreciate you sharing your experience with your Galaxy Buds3 Pro, Elchubz. We appreciate your feedback regarding the charging situation. If one or both of your earbuds aren’t charging or turning on, it could relate to the earbuds themselves or the charging case. Be sure to use an approved Samsung charger, as using an incompatible one may lead to charging malfunctions. We recommend fully charging the case, checking the earbuds for any visible damage, and restarting them to see if that helps. For more assistance, please refer to the link provided for additional troubleshooting options. If you continue to experience difficulties, we encourage you to reach out to us at Samsung Support so we can assist you further. Thank you for being a valued customer! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
4
These earbuds have pretty good sound quality
on July 29, 2025
Posted by: Avj8aziz
[This review was collected as part of a promotion.] The earbuds have good quality and I used them for work everyday. The battery holds up til lunch time and I can charge them while I'm eating and then use them to finish my shift. The only con would be the button on the sides that sometimes are difficult to press with gloves on. But overall not too bad for the price.
Value
4
Written by a customer while visiting Samsung US