Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,827 Reviews)
Rating breakdown 14,827 reviews
5 Stars
10,191
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best Earbuds Purchase
on August 2, 2025
Posted by: Rmrtitan
[This review was collected as part of a promotion.] So, It has been quite a while I am owning this Samsung Galaxy Buds 3 Pro and I am really satsfiesd with my purchase. In fact I do consider this as one of the best investments I have done on an audio product.
First off all the main reason of the purchase is the sound quality which is just bestt!! I don't need to tweak anything in the Equalizer settings as the default ones is really good, just sometimes when I need more bass I put the low end up a little bit. I personally like to keep 360° audio turned off and also the Adjust sound to fit. But Samsung has done a really good job in giving these buds UHQ audio which really helps in increasing the sound quality further.
Connectivity, Stability was never an issue, although my buds stopped working but Samsung repaired it for free with shipping included as they were under warranty.
The case is also really nice and small, but can expect some scratches over it after a while unless you use a case.
The blade light is also a good addition to the verall package but cannot say much about it as I rarely use it when I take a walk at night.
The touch controls work nicely as they should.
And about the Noise Cancellation, they do a really good job by cancelling quite a lot of low and mid frequencies and also manage to cut of some of the highs as well.
And one of the best part of these buds is its Transperancy mode which is really good and I feel really comfortable when i I wear it. Sounds completely human like.
Many features can also be tweaked.
First off all the main reason of the purchase is the sound quality which is just bestt!! I don't need to tweak anything in the Equalizer settings as the default ones is really good, just sometimes when I need more bass I put the low end up a little bit. I personally like to keep 360° audio turned off and also the Adjust sound to fit. But Samsung has done a really good job in giving these buds UHQ audio which really helps in increasing the sound quality further.
Connectivity, Stability was never an issue, although my buds stopped working but Samsung repaired it for free with shipping included as they were under warranty.
The case is also really nice and small, but can expect some scratches over it after a while unless you use a case.
The blade light is also a good addition to the verall package but cannot say much about it as I rarely use it when I take a walk at night.
The touch controls work nicely as they should.
And about the Noise Cancellation, they do a really good job by cancelling quite a lot of low and mid frequencies and also manage to cut of some of the highs as well.
And one of the best part of these buds is its Transperancy mode which is really good and I feel really comfortable when i I wear it. Sounds completely human like.
Many features can also be tweaked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on August 1, 2025
Posted by: Jennifer77
[This review was collected as part of a promotion.] I love the sound quality and AI features. I recently conversed with someone who speaks Spanish and was so impressed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Mixed experience, but a good experience overall!
on August 1, 2025
Posted by: Jonny
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
These earphones were my second Galaxy earphones, and they really make a good difference. With the new AI features, the best thing is the audio quality and the many options in the Galaxy ecosystem with the phone... It makes things much better. It's been a mixed experience with these, since it's a great product and it does everything well. My only big problem is that after a few months (2-5), they started having issues with the earbuds. One of them just didn't charge. The worst thing was that I only realized this when I started using them, and one of them showed only under 20% while the other was fully charged. That's really annoying, because when I needed them, I couldn't use them because I had to put them to charge. I would like to see a new 4 series soon, and I would like to have a way to see the case battery of the earbuds without them being inside the case and without the case being open. With this and the mentioned problem fixed and working properly, it will be an even better experience. But in terms of audio quality, they're simply great.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, August 4, 2025
We appreciate you taking the time to share your experience with the Galaxy Buds3 Pro, Jonny! We’re happy to see that you’re enjoying the audio quality and the seamless integration within the Galaxy ecosystem. To ensure everything works smoothly, be sure to use the included USB cable that came with your buds, along with a Samsung-approved wall adapter (sold separately) for charging. It’s also a good idea to check for any debris on the charging contacts and to inspect both the case and the earbuds for any visible damage. Remember that Samsung offers a 12-month limited warranty for manufacturer's defects. Plus, you can enhance your coverage with Samsung Care+ on eligible devices, which provides extended protection and additional assistance. We appreciate your feedback about the battery level visibility, and we will definitely keep all suggestions in mind. If you need any further assistance with this or anything else, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds
on August 1, 2025
Posted by: SamsungDeep
[This review was collected as part of a promotion.] The seemless transition between devices that my galaxy buds and they work so much better than the first ones and I'm really glad I made the transition to the new ones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product and fair price. Good trade in program
on August 1, 2025
Posted by: Uzr8
Verified Purchase:Yes
Good product and fair price. Good trade in program
Written by a customer while visiting Samsung US
Customer Rating
5
Pro buds 3
on August 1, 2025
Posted by: Jg420097
[This review was collected as part of a promotion.] I love my galaxy 3 pro, earbuds they fit, like no other earbuds that I've ever had, which I've always had problems with my earbuds falling out. I dont have any issues with that with these. I also love all the features like noise canceling and ambient sound settings. I really enjoy the a.i features as well. I give these earbuds a 15 out of 10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever.
on August 1, 2025
Posted by: Bardigang
[This review was collected as part of a promotion.] Love those earbuds so much. Their sound quality is amazing. Also love the Galaxy Ai embedded in those. I'm someone who use Bixby a lot, so with the help of Galaxy Ai, this experience is so much better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome earbuds
on August 1, 2025
Posted by: Turtle3
[This review was collected as part of a promotion.] The ease of use paired with a Galaxy phone makes the Buds Pro3 my preferred earbuds, above using my Sennheiser buds. Instant connection, all the touch features available when only using one earbud at a time, comfort, great battery life. I haven't found an issue using these yet!
Value
5
Response from Samsung USBy R&R Team, August 1, 2025
Thank you for your wonderful feedback on the Galaxy Buds3 Pro! It’s great to see that the ease of use and instant connectivity with your Galaxy phone have really enhanced your experience. We're excited that you're making the most of the pinch and swipe features, even with just one earbud, as that's exactly what we aim for. We're also happy to see that the comfort and long battery life are making a difference for you. We hope you continue to enjoy every moment with your Buds3 Pro! If you have any further thoughts or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US