Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Work great when they decide to charge.
on August 11, 2025
Posted by: Twist44
[This review was collected as part of a promotion.] Bought these coming from air pods and I've had the most issues with these not charging when in the case and also the case not charging past 40% when using wireless charging.
Value
3
Response from Samsung USBy R&R Team, August 11, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro. It sounds like you're encountering some challenges with the wireless charging of your case. If your Samsung Buds case isn’t charging past 40% when using wireless charging, several factors might be at play. It could relate to the placement on the charging pad, the charger you’re using, or potentially a case that isn’t fully compatible with wireless charging. To enhance your charging experience, we recommend trying a few troubleshooting steps. First, ensure that you are using a Samsung-approved charger like the ones that come with your buds. Also, make sure to clean the charging contacts thoroughly, give the earbuds a reset, and check if there’s any interference from the case. We’re here to support you and will be attaching a link to guide you through some additional troubleshooting steps for when your buds are in the case. Also, remember that Samsung offers a 12-month limited warranty for any manufacturer's defects. For added peace of mind, you can consider Samsung Care+ for eligible devices, providing extended protection and support. If you find that the situation persists, please be sure to reach out to us at Samsung Support. We’re dedicated to ensuring you have the best experience with your Galaxy Buds3 Pro. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Best sound and price
on August 11, 2025
Posted by: Dmanthedog
[This review was collected as part of a promotion.] Been using the Galaxy AI on my phone and pods since I made the upgrade from the pods 2. Best transition ever made. The headphones did take a little getting used to, but once I understood the motions and gestures needed, the pods 3 pro have made my life so much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My earbuds are great
on August 11, 2025
Posted by: Ayub3030
[This review was collected as part of a promotion.] Galaxy AI is super nice answers my phone calls just by saying answer phone call
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy buds I've owned.
on August 11, 2025
Posted by: Fireman795
[This review was collected as part of a promotion.] The bud pro 3's are the best galaxy buds I've owned. The sound is crisp and are louder than previous buds. Because of the shape of my inner ears, I've always had a problem with stem type buds but, I didn't have any issues with these coming loose in my ears. I use them on my daily walks and sweating usually causes any ear buds to come loose. But, I have no issues with these. My new favorites are the pro 3's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wifeloveshetbuds
on August 11, 2025
Posted by: Wifelovesherbuds
[This review was collected as part of a promotion.] Noise cancelling. Complete concentration on her k-dramas. No interruption from me annoying husband or pesky kids. Lol upgraded sound. Great fit. What more does she want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium Sound and Smart Features with Galaxy Al
on August 11, 2025
Posted by: Jose94
[This review was collected as part of a promotion.] The Galaxy Buds3 Pro have exceeded all my expectations. The sound is crystal clear, with deep bass and noise cancellation that lets me focus even in very noisy places. What I love most is how seamlessly they integrate with my Samsung phone and Galaxy Al technology, which optimizes audio based on my environment and gives me personalized recommendations to enjoy my music and calls even more.
I use them for everything: listening to music and podcasts while working, making video calls with excellent voice quality, watching movies with immersive sound, and even following sports broadcasts without interruptions. The battery life is amazing, and fast charging is a lifesaver. On top of that, the design is sleek and comfortable, perfect for wearing for hours without any discomfort.
Without a doubt, they are the ideal companion for any Samsung user who wants the best in sound and smart features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium sound meets Galaxy AI smarts.
on August 11, 2025
Posted by: Joshikunal93
[This review was collected as part of a promotion.] Loving my Galaxy Buds 3 Pro! The sound quality is excellent, bass is deep, and ANC works like magic. They’re comfortable enough for hours, and Galaxy AI makes them even smarter with real-time translations and voice controls. Battery life is great, and the sleek case is super pocket-friendly. Perfect mix of sound, smarts, and style!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds ever
on August 11, 2025
Posted by: Temoc21
[This review was collected as part of a promotion.] I upgraded from the Buds2Pros and it was very worth it. Battery is awesome (and charges really fast too) They connect seamlessly and the sound quality is top tier.
The ability to use Ambient sound mode when only wearing one pod in the ear is a game changer.
The ability to use Ambient sound mode when only wearing one pod in the ear is a game changer.
Value
5
Written by a customer while visiting Samsung US