Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Excellent quality and reliable construction
on August 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Superior sound quality than competitors, battery lasts a lot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
BUDS PRO 3
on August 18, 2026
Posted by: Indygal2022
[This review was collected as part of a promotion.] This produce has great features. Frequently i enjoy them in the city. The NC feature works wonderful. I chose these when I go to the gym.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound quality.
on August 18, 2026
Posted by: ben2653
[This review was collected as part of a promotion.] I absolutely love these for the sound quality and the way they fit in my ears. I've yet to have a problem with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My third pair of buds
on August 18, 2026
Posted by: Scotchwhiskey2021
[This review was collected as part of a promotion.] I love these things with one exception, I can't keep the right in my ear. I have to be careful not to loose it. It's not the buds. It is my ear. I want to get a custom set of cushions but fir now I wear a pair of headphones over the buds.
I chose these because of their full featured controls but more importantly the sound quality. It is excellent. Once I get the custom cushions, I'll have no complaints. But like I said, that's my ear not the buds. I can't wait to get the next Gen.
Oh, one last thing, the batteries don't last a long time. I get about 4 hours with sound suppression turned on! Thank you for making excellent products!
I chose these because of their full featured controls but more importantly the sound quality. It is excellent. Once I get the custom cushions, I'll have no complaints. But like I said, that's my ear not the buds. I can't wait to get the next Gen.
Oh, one last thing, the batteries don't last a long time. I get about 4 hours with sound suppression turned on! Thank you for making excellent products!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Built tough, sounds excellent!
on August 18, 2026
Posted by: SweetTreat41
[This review was collected as part of a promotion.] I chose the Galaxy Buds3 Pro because I wanted earbuds that could keep up with my everyday life, and they absolutely have. I use them daily, and between serving in the military and working as a firefighter, they’ve been through some demanding environments and tough tasks. They’ve proven to be rugged, reliable, and more than capable of keeping up.
The sound quality is excellent, whether I’m using them during a long, demanding day or for something as simple as cooking or having background noise while I read.
I chose these expecting great sound, but I’ve been even more impressed by how well they’ve held up. They’ve become something I grab every morning without even thinking about it. Great sound, comfortable for everyday use, and tough enough for my lifestyle. Easily 5 stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truth about facts
on August 18, 2026
Posted by: Honeybee77
[This review was collected as part of a promotion.] I chose them because I trust samsung products. I continue to use them because they're perfect for doing the activities I do while wearing them. I will always be a faithful samsung customer. Thank you samsung for caring and understanding the wants and needs of the human race.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best In-ear buds iv ever used by far!
on August 18, 2026
Posted by: Ajizzle
[This review was collected as part of a promotion.] Out of all the different ear buds iv ever purchased (iv had many) these have hands down become my favorite in terms of sound quality, features, and comfort. In fact, they are now where I chose to set the bar when comparing any other products. I couldn't be happier with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Great sound, but they won't stay in my ears
on August 18, 2026
Posted by: Luperz09
[This review was collected as part of a promotion.] I chose the Galaxy Buds3 because I expected excellent sound quality and a comfortable everyday experience. When it comes to sound, they absolutely deliver. The audio is clear, crisp, and very enjoyable.
Unfortunately, the fit has been a major disappointment for me. The Buds3 simply will not stay securely in my ears. Even with normal movement, I constantly feel like they are going to fall out, and they often do. Because of this, I cannot comfortably use them while walking, exercising, or even going about my normal daily activities.
It is especially frustrating because I genuinely like the sound quality. I purchased them expecting to use them regularly, but the lack of a secure and comfortable fit has made them almost impossible for me to use.
I wish Samsung had provided a better way to adjust the fit for different ear shapes and sizes. Great sound deserves an equally great fit. If the Buds3 stayed securely in my ears, my experience with them would be completely different.
Value
2
Response from Samsung USBy R&R, August 24, 2026
Hola Luperz09,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offer clear audio, intelligent Active Noise Cancellation (ANC), and an immersive listening experience, all within a sleek design. We are pleased to hear that you are impressed with the sound quality. However, we understand that an insecure fit can make everyday activities, such as walking and exercising, challenging.
For tips on achieving the perfect fit with your Galaxy Buds3 Pro, please refer to the link below. Your detailed feedback regarding comfort and fit for different ear shapes is invaluable as Samsung continues to refine the Galaxy Buds experience.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. The Galaxy Buds3 Pro offer clear audio, intelligent Active Noise Cancellation (ANC), and an immersive listening experience, all within a sleek design. We are pleased to hear that you are impressed with the sound quality. However, we understand that an insecure fit can make everyday activities, such as walking and exercising, challenging.
For tips on achieving the perfect fit with your Galaxy Buds3 Pro, please refer to the link below. Your detailed feedback regarding comfort and fit for different ear shapes is invaluable as Samsung continues to refine the Galaxy Buds experience.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US