Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,826 Reviews)
Open Ratings Snapshot
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Elite Listening Experience!
on August 17, 2025
Posted by: CallmeJme
[This review was collected as part of a promotion.] Where do I start. The Buds 3 pro are instrumental in my daily life. All the Galaxy AI features really help out with all that I do! When im running the adaptive noise minimizes wind noise and amplifies music, when im working im able to both listen to my podcasts and videos while being in ambient/transparency mode to listen to those around me and when im studying or researching they help me focus. These feature rich buds are amazing, especially if your in the Samsung ecosystem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Could they be better?
on August 17, 2025
Posted by: Crssj37
[This review was collected as part of a promotion.] The only problem is that the connection fails sometimes or they make a strange noise.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 19, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3 Pro. We understand you have some concerns regarding the connection and have heard some unusual noises. Samsung Galaxy Buds connection challenges can often be resolved with a few troubleshooting steps. First, try restarting the earbuds by placing them in the charging case and closing the lid. Then, open the Galaxy Wearable app and check for firmware updates, as outdated software can affect connectivity. If difficulties continue, you can try resetting the earbuds, either through the app or by manually resetting them. Finally, ensure there are no obstructions or interference from other devices near your earbuds. As far as the noises that you alluded to, it may be due to an interference with the sub-microphone. Check out the link attached for more information regarding this. If this continues to be your experience, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/uk/support/mobile-devices/why-your-galaxy-buds3-buds3-pro-make-a-screeching-sound-when-you-hold-them/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sounds
on August 17, 2025
Posted by: Jkidd5
[This review was collected as part of a promotion.] Awesome bass and great high pitches for those high tune songs!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing ear buds
on August 17, 2025
Posted by: Stoney
[This review was collected as part of a promotion.] I was skeptical of the new form factor because I was a huge fan of the Galaxy buds 2 Pros. The buds 3 Pro did not disappoint! By far the best sounding Galaxy buds I've ever had. Sound quality is amazing and the features and adjustability are just what I need in a pair of Bluetooth earbuds. The AI translation features worked fantastic when traveling out of the country and the voice controls work seamlessly at the gym. Also the lighted LED strips on the sides draw plenty of attention when I want to flex! Battery life is impressive as well. I usually wear one at a time so I can have one in all day long by switching the left and the right ones out. That way answering calls and streaming podcasts or YouTube videos is a breeze. And when I want to listen to high quality music, I pop both buds in for a totally immersive experience with heavy clear base and crystal clear mids and treble. I highly recommend these buds for anybody doing anything!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Elegance and sound
on August 17, 2025
Posted by: Dknight
[This review was collected as part of a promotion.] These are one of the best ear bud I ever had. It's voice activated and the battery life isn't bad. I would highly recommend these ear bud, you won't regret it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best I've had!
on August 17, 2025
Posted by: ChurchDrummer
[This review was collected as part of a promotion.] Sound is awesome! Functionality is great! Battery life is stellar! 10 out of 10 would recommend! Works great with Galaxy AI!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love that I can drown out the world.
on August 17, 2025
Posted by: LOVE2MUSIC
[This review was collected as part of a promotion.] I love that the music quality is good. Its able to amplify my music. Tone out the outside noise and just let's me hear what I want to listen too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome Galaxy Buds!
on August 17, 2025
Posted by: Dennis D
from Orange, TX
Expertise:Expert
Verified Purchase:Yes
I got the Buds 3 Pro as an upgrade to my Buds 2 Pro. I had 2 sets of Buds 2 Pro so now i have both the 2pro and 3pro. I got a great trade-in value for my old set. The pro buds 2 and 3 are both excellent. I love the ANC for mowing grass. They kill the roar of the mower so i can jam to my tunes. You can't go wrong with the Buds 3 Pro!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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