Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,826 Reviews)
Rating breakdown 14,826 reviews
5 Stars
10,190
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Sound + Battery -
on August 20, 2025
Posted by: 3prosad
[This review was collected as part of a promotion.] I upgraded from the 2 pros to the 3 pros. I haven't used the Galaxy AI much yet. So far, the sound is much better than my 2 pros. I kind of miss the touch functions of the 2 pro over the click function of the 3 pros. But the battery life is not great. I'd expect a new device to last as long, if not longer than the old version. Instead, the buds usually last 2-3 hours less than the 2's would. And the case is constantly saying it needs to be charged.
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro! Upgrading from the Buds2 Pro brings several enhancements, including improved sound quality that you love. One of the key features of the Buds3 Pro is the pinch and swipe controls, which offer a more intuitive way to manage your listening experience compared to the previous touch functions. With these controls, you can easily play, pause, skip tracks, and adjust volume with simple gestures. We noted your concerns about battery life. The Galaxy Buds3 Pro can provide up to 26 hours of playtime per charge, extending to 30 hours with a fully charged case. To help maximize battery life, we recommend keeping the earbuds in the charging case when not in use and adjusting your notification settings through the Galaxy Wearable app or the Galaxy Buds app on iOS. We hope you continue to enjoy the benefits of your upgrade! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Buds are AMAZING!!!
on August 20, 2025
Posted by: Appletogalaxy
[This review was collected as part of a promotion.] The Galaxy Buds Pro3 deliver outstanding audio quality with rich bass, clear vocals, and impressive noise cancellation. They’re lightweight, comfortable for long wear, and the battery life easily supports a full day of use. Seamlessly integrated with Galaxy devices, and galaxy AI. They offer both premium sound and convenience in a compact design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the buds
on August 20, 2025
Posted by: Reflexxx
[This review was collected as part of a promotion.] I've been using the buds AI to get some simple quick info questions for those on the spot "I need to knows" or "I can't remember what you call that" situations.
They also fit great! I tend to forget i have them in and they switch consistently between my car and back the buds.as needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing earbuds
on August 20, 2025
Posted by: PacoTaco
[This review was collected as part of a promotion.] These buds are topnotch! I am a over the road truck driver and they make it easy to connect and go. No must no fuss. Clarity is awesome and the sound is great. Noise cancelation is top of its game. Thank you for an awesome device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sound quality never disappoints with Galaxy Buds!
on August 20, 2025
Posted by: Live4my2boys86
[This review was collected as part of a promotion.] Galaxy Buds 3 Pro really blew me away with the difference coming from Galaxy FE. Galaxy is always my go to but these were a massive jump up in my opinion in regards to sound, background noise and really made music an experience not just a sound. The overall quality the Buds 3 pro offers is like the responses and usefulness of "Hey Alexa" versus the Galaxy AI. These offer a level of crisp, clean and clear sound that puts fear in others in the game of sound quality competition. I will say the fit, personally I prefer the Buds 2 Pro for me but I wouldnt take off but 1 star and thats because I cant take off a half star.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I don't know why I waited so long to get these
on August 20, 2025
Posted by: ElGalan208
[This review was collected as part of a promotion.] My buds pro 3 have literally brought happiness to my life. I get to talk with some friends that can't speak my native language using the AI translator, I get to listen to my music on the go and I can even tune out the whole world with the noise cancelling feature. Hands down,the best accessory to my phone that fits my life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Full of features, Galaxy AI = big improvements
on August 19, 2025
Posted by: Buds4allGalaxyAI
[This review was collected as part of a promotion.] I have received my Galaxy buds 3 Pro and I've been using them for the last few months now. The experience has been great, they fit better than the previous generation. They are more comfortable, they have better sound with great noise cancellation and Ambient sound features. Galaxy AI has been a game changer and can detect my voice and block out background noise so I can be heard even with a lot of background noise. Living somewhere that's very windy this becomes very helpful so I can be heard on calls even with the noisiest of background. The ambient noise feature sounds like I'm wearing hearing aids it works so well now. Noise cancellation is just as good or better than the previous generation with Galaxy AI. More than impressed, big jump from the previous generation.
Id give these a 9/10 and would suggest them from anyone that would need casual headphones to someone that would like to wear them while playing sports or exercising. Also Great for buisness. These are an all around great options for any kind of user.
They also seamlessly connect to my Samsung phone Samsung tablet, Samsung watch and Samsung TV.
Id give these a 9/10 and would suggest them from anyone that would need casual headphones to someone that would like to wear them while playing sports or exercising. Also Great for buisness. These are an all around great options for any kind of user.
They also seamlessly connect to my Samsung phone Samsung tablet, Samsung watch and Samsung TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Irritating
on August 19, 2025
Posted by: Honestly
[This review was collected as part of a promotion.] No matter the size of tip I use they threaten to fall out of my ears. There are a multitude of offers to rectify this design flaw which indicates it's a common complaint. My galaxy buds fe don't have this issue. In a nutshell I wish i hadn't wasted my money on thesel
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your feedback about the Galaxy Buds3 Pro. We truly value your experience, and we understand how frustrating it can be if you can't seem to get the right fit. The Buds3 Pro are designed to accommodate a range of ear shapes and sizes, and we want to help you achieve that perfect fit to eliminate any gaps between your ear and the ear tips. This is crucial to preventing sound leaks and ensuring you enjoy optimal audio quality. It’s great to see you’ve explored different tips, and we encourage you to keep experimenting for the best results. If you need guidance on how to change the tips, please refer to our tips guide for the Buds3 Pro. Once you have the right tips on, remember to check for directional marks at the bottom of the earbuds—there’s an L and an R. Insert the right earbud into your right ear with the R facing you, and then the left earbud into your left ear with the L facing you. Make sure to angle the mic toward your mouth by slightly tilting the earbuds, and you can adjust their position by rotating them forward and backward until they feel just right. Additionally, you can run an earbud fit test in the Galaxy Wearable app to ensure you have the ideal fit. We’re here to help you enjoy your Galaxy Buds3 Pro to the fullest! If you ever have any other concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US