Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,825 Reviews)
Rating breakdown 14,825 reviews
5 Stars
10,189
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Fabian H
from Soledad, CA
Expertise:Intermediate
Verified Purchase:Yes
Got these for free with a pre order so decided to give them a try, controls did take time to get used to as im coming from the buds 2 pro which are very different.
Ear cushioning could be better i may just have to mess with the other 2 pairs of ear cushion for it to be secure but overall theyre great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt
from Richmond, Kentucky
Expertise:Intermediate
Verified Purchase:Yes
Sound quality is good, but the fit is terrible. I have tried every tip size and even bought aftermarket tips from Comply Foam hoping to keep them in. After the buds start to warm up from being in my ears, they fall out just from sitting at my desk talking. Very dissapointed.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Matt. We understand how important a secure fit is for enjoying your audio without interruptions, especially since you’ve already tried different tip sizes and other options. To achieve the best sound quality, it's crucial to use ear tips that fit comfortably in your ears and prevent any sound leaks. If you need assistance with changing the tips, we have a helpful guide available. When putting the earbuds in, make sure to match the R and L markings—right earbud for your right ear and left for your left. Angle them slightly so that the microphone is pointing toward you, and don’t hesitate to adjust them until they feel just right. Additionally, make sure to try the earbud fit test in the Galaxy Wearable app to ensure they're fitting well. We want you to have the best experience possible! If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Andremb98
from Ecuador
Expertise:Expert
Verified Purchase:Yes
Amazing sound, quality and feel. They feel super confortable on ear and dont fall easily
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice........
on August 22, 2025
Posted by: Friday
[This review was collected as part of a promotion.] Has problems staying in the ear but other than that it good as it a good battery life and good sound quality
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
active in both worlds
on August 22, 2025
Posted by: Musiclova
[This review was collected as part of a promotion.] I listen to my music loud, and when theres alarms going off or poeple trying to talk its a hassle to turn down th volume or remove your buds. For this reason, I love the incorporation of Ai to listening to audio voice commands; Especially its ability recognize speaking inviornments to enable ambiance without any manual touch. In the work place and home, I dont have to worry about alarms or other people getting my attention because the buds pick up the voice on their own and emphasizes their volume. this keeping both in the music and in the real world.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Revolutionary Earbuds
on August 22, 2025
Posted by: Zeke1991
[This review was collected as part of a promotion.] The buds 3 pro are like no other headphones in the market. The option to switch between noise cancelling to ambient sound when it detects a voice or sirens keeps you aware of your surroundings and I absolutely love it. I've used my buds at work and at home and each time my coworker or my spouse tries to strike a conversation the buds detect the voice, lowers the volume of the media and exits out of noise cancelling so I'm able to conversate instead of yelling "huh? What'd you say?" These buds will be ushering in a new era of headphone culture and had set a standard of technology and audio. Something I have not seen since the first generation Beats by Dre. Best purchase of earbuds I've made and I'm so satisfied! Well done Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next-level sound powered by Galaxy AI
on August 22, 2025
Posted by: TheCoughieShopOC
[This review was collected as part of a promotion.] The Galaxy Buds 3 Pro aren’t just earbuds—they feel like a complete upgrade to how I experience sound every day. The audio quality is phenomenal, with deep bass, sharp vocals, and crisp details that make music, podcasts, and movies come alive. Active Noise Cancellation creates a bubble of pure focus, perfect for flights, gyms, or even blocking out the chaos of a busy coffee shop.
Comfort is unmatched. I can wear them for hours without irritation, and they stay perfectly in place whether I’m working, running, or just relaxing. The sleek design makes them look as good as they sound, and the case charges them fast enough that I never feel stranded without music.
Where these earbuds really shine is with Galaxy AI. Real-time translation feels like the future in my ears—I’ve actually used it in conversations, and it’s both seamless and surprisingly accurate. Voice enhancements make calls clearer than ever, and adaptive sound tuning adjusts to my surroundings automatically. It’s like having a personal sound engineer and translator with me at all times.
For entertainment, productivity, and staying connected, the Galaxy Buds 3 Pro with Galaxy AI deliver an experience that’s far beyond “just earbuds.” They’ve become an essential part of my routine, and I can’t imagine a day without them.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ebin
Verified Purchase:Yes
Keeps getting disconnected from the phone. Though i like the design and it fits perfectly in my ears
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Ebin! We’re glad to see that you love the design and that they fit perfectly in your ears. We understand how it can be inconvenient when the connection to your phone drops. If your Galaxy Buds are disconnecting frequently, it may be due to a poor Bluetooth connection or how the earbuds are being worn. We recommend checking that the earbuds are properly inserted into your ears, ensuring your Bluetooth connection is secure, and making sure the earbuds' software is up-to-date. For more options to help troubleshoot, please check out the link below. If this continues, feel free to reach out to us at Samsung Support! We’re here to assist you! -Kelvin
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Written by a customer while visiting Samsung US