Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,825 Reviews)
Rating breakdown 14,825 reviews
5 Stars
10,189
4 Stars
2,432
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great quality
on August 24, 2025
Posted by: Chasjas
[This review was collected as part of a promotion.] I like the fit, the style and the quality!! I use them everyday at work. They have great noise canceling capabilities as well!! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on August 24, 2025
Posted by: Anon05
[This review was collected as part of a promotion.] I have used these for the past 6 months and have loved them. The ear tips fit snuggly in my ears and never had issues with it falling out during a run. The noise canceling on these are great as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
the casing does not work properly
on August 24, 2025
Posted by: David
from Miami
Expertise:Intermediate
After using the Bud pro2 I switched to the Bud pro3 and I couldn't. I bought them 3 times and 3 times they came with a faulty charge, incredible and frustrating... I ended up buying the Google Pixel...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, August 25, 2025
It's great to hear from you, David. We really appreciate you sharing your experience with the Galaxy Buds3 Pro. We take our customers' experience seriously, and we'd like a chance to help resolve this. We see that you've had some challenges with charging them. We attached a link at the end of this response to help you troubleshoot this. As you may already know, Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues, please be sure to reach out to us at Samsung Support so that we can look into why this may be happening. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing GalaxyAI buds
on August 23, 2025
Posted by: Sepizza
[This review was collected as part of a promotion.] I am excited to share my experience with the earbuds, as they have truly impressed me. The sound quality is exceptional, providing a rich and immersive audio experience for all types of media. The integration of the new GalaxyAI feature takes the user experience to another level. Furthermore, the comfortable design makes them ideal for extended use, whether at home or on the go. Overall, these earbuds have set a new standard for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Ear Wear
on August 23, 2025
Posted by: Dussbowl5000
[This review was collected as part of a promotion.] I love my samsung earbuds 3 pros they make my workouts and yard time so convenient! Listen to my music and having access to Gemini AI While I'm being busy really makes things so much better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound, a bit of poor range
on August 23, 2025
Posted by: Ryboiii
[This review was collected as part of a promotion.] Sound quality is pretty good, a lot of good features to adjust bass and treble.
They're a worse fit than my buds2 pro were, and also have slightly worse ANC than my buds2 pro had, oddly enough. Charging case has a nice snap to it.
Good battery life, maybe 3-4 hours per earbud in continuous use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product feels good
on August 23, 2025
Posted by: Bigcharm
[This review was collected as part of a promotion.] Like my Galaxy pro mods 3 very much but did have to switch out the ear tips for more better customized fit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best galaxy buds so far
on August 23, 2025
Posted by: PostingPunk
[This review was collected as part of a promotion.] These buds have been amazing so far out of the first galaxy buds and the buds 2 these are such a big improvement. The audio quality alone sets these far above the rest. clearer voices,more bass etc. And I love it not to mention the adaptive noise control is great for when im at work when I want to drown out all the background noise but still be able to hear when someone calls out for me. And the Galaxy AI interpreter is good as I have a few co-workers who dont speak fluent english, and its enables me to better communicate with my team.
Value
5
Written by a customer while visiting Samsung US