Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,823 Reviews)
Rating breakdown 14,823 reviews
5 Stars
10,188
4 Stars
2,431
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
The buds are painful
on August 25, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] The buds are not intended for small ears and do not sit securely in my ears
Value
3
Response from Samsung USBy R&R Team, August 26, 2025
Thank you for your feedback regarding the fit of the Galaxy Buds3 Pro, Trishy! We understand that you had some concerns about them not feeling secure, especially for smaller ears. We want to assure you that the Buds3 Pro are designed to accommodate all ear shapes and sizes. To help with a more secure fit, make sure to try out the different ear tips that come with your buds. Finding the right size can make all the difference in comfort and sound quality. If you haven’t already, we recommend running the earbud fit test in the Galaxy Wearable app. This feature can help you determine if the tips are sitting properly in your ears. Also, remember to check the directional markings on the earbuds to ensure they are positioned correctly. We want you to enjoy the exceptional sound quality and features of the Galaxy Buds3 Pro. If you have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. We're here to help you get the best experience possible! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds ever!
on August 25, 2025
Posted by: Galaxyforever
[This review was collected as part of a promotion.] My favorite buds ever!! I bought these for work and the gym and they are exceeding every expectation I had. I recommend these earbuds to anyone who is a music lover or pod cast addicted. The immersion that your body feels is why these are a 10/10.
Value
5
Written by a customer while visiting Samsung US
Posted by: Rachael B
from Blaine, Wa
Expertise:Intermediate
Verified Purchase:Yes
Galaxy Buds3 Pro — Oops!… I Misaligned Again
Love the sound and that head‑tracking directional trick. Features feel personal, not cookie‑cutter. Fits better than the old style, and I’m weirdly charmed by the light strips and see‑through charging lid.
Not so hot on the angular “sci‑fi” look or the limited color picks — silver is hard to spot in dim light. Still figuring out what those lights actually do. The “pinch” controls were clumsy at first, and the screech when touched on some settings is rough. They’ll still fall out of my ears eventually, and getting them into the case is a fiddly process — the buds don’t snap in or guide themselves; you have to manually nudge each one into a tight, awkward slot, and even then it’s easy to misalign them, especially in low light. I’ve even tried to stick the stem in my ear more than once — it’s that confusing, and honestly, I’m not sure how I haven’t ruptured an eardrum yet. The interchangeable ear tips have a strong, chemical odor that hasn’t faded in over a month.
Bottom line: Galaxy Buds3 Pro sound amazing and feel tailored to you, with head‑tracking audio and a slick charging case that’s frustrating to align — the buds don’t snap in or guide themselves, and misalignment is common. The sci‑fi look, clumsy pinch controls, and weirdly smelly ear tips keep it from being a slam dunk.
Bonus Tracklist
These features deserve a shoutout:
Mystery Funk Mode
Pinch Me Gently (Before I Scream!)
Case of Confusion
Silver Where?
Ambient Vibes
Stem the Tide
Funk Detect
Battery Ballad
Noise Parade
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Edward Coloma
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
The bluetooth pairing button on the case makes it easy to use with non-Samsung devices.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samrat Sathe
from New York Ny
Verified Purchase:Yes
Definitely upgraded. Noise cancelation works so perfect even in crowded gym, outside. Music feels great.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Great headphones. An update away from even better
on August 25, 2025
Posted by: JohnnyRose
[This review was collected as part of a promotion.] Needs a patch to make sure connectivity is consistent. Transparency is fantastic and ANC is pretty good. Galaxy AI integration has been awesome. Very happy with them
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Va
Expertise:Intermediate
Verified Purchase:Yes
Love these buds overall but sometimes they do fall out.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound and noise cancellation
on August 25, 2025
Posted by: MingSaigon
[This review was collected as part of a promotion.] Galaxy AI ear buds was great noise cancellation while traveling on the planes
Value
5
Written by a customer while visiting Samsung US