Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,818 Reviews)
Open Ratings Snapshot
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Amazing sound
on September 7, 2026
Posted by: Chitownkidd88
[This review was collected as part of a promotion.] Samsung bud3 are just amazing, working on a warehouse 12 for hours, having my buds help the day go fast listening to music not stop at a low volume. The amazing sound a low volume is just crazy and keeping me safe at work but also to enjoy my music.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best earbuds
on September 7, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I've searched high and low, across the mountains and down the valleys for the best earbuds to fit my ears cuz I've got weird holes, so when I finally came across these, I knew that I chose the right ones. They fit perfect, they sound really good, and I do blue collar work as a millwright and they're perfect for noise cancellation. I probably shouldn't listen to them as loud but I do what I do lol. And the translation thing works great. I travel for work and I use them all the time and I can listen to you and hear what the waiters are talking about. That's good and bad by the way lol. They stay charged up for a few days. Each bud will last about 5 hours. So that's perfect for a 10 hour shift. And they are sleek, work with greasy hands. I'll never buy a different brand or type again. These are it for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Feel the Music!
on September 7, 2026
Posted by: BelieveAmy
[This review was collected as part of a promotion.] I have had my Galaxy Buds 3 Pro for about 1+ years now, and I would most definitely choose to buy them again if anything were to happen to them. The sound quality is outstanding, and the noise reduction is superb. I can listen to music, an audiobook, or a podcast while traveling and be completely immersed in it, oblivious to all the commotion around me. I choose Samsung over any other brand available 100% of the time. I know I can trust the quality I am spending my money on. I am brand loyal, and the Samsung Galaxy has my heart for my technology needs.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Bud3pro
on September 7, 2026
Posted by: 2galaxyandbeyond
[This review was collected as part of a promotion.] As a mobile gamer, precise audio and crisp haptic feedback are my non-negotiable. That’s why I chose the Samsung Galaxy Buds3 Pro as my ultimate companion. On Liviks unforgiving battlefield, where every decibel can mean the difference between victory and elimination, these buds delivers crystal-clear, immersive sounds, alongside with its powerful active noise cancellation. All of that combine with a premium, comfortable fit for those long gaming sessions. Chefs kiss.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great pair of earbuds
on September 7, 2026
Posted by: AndroidOveeIPhone
[This review was collected as part of a promotion.] Im glad I chose these earbuds, the sound is great and the noise canceling is amazing and they are comfortable to wear. I can wear them for hours with no ear pain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love these earbuds
on September 7, 2026
Posted by: ITP2000
[This review was collected as part of a promotion.] When I bought these earbuds, I was hoping for quality, and quality is what I received. I chose these when my Buds FE weren't enough for me, and the Buds 3 Pros' features blew me out of the water. 360° audio with head tracking while listening to live music makes me feel like I'm in that crowd as the artist/band performs. Absolutely excellent job.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Option for Buds
on September 7, 2026
Posted by: LyricSeal
[This review was collected as part of a promotion.] I chose Buds 3 Pro because I have a Buds 2 Pro but I knew that those seem better for when I'm working around loud sounds but was able to get the Buds 3 Pro and I was blown away by the options it had and the audio quality was an amazing upgrade. For both, laughing or just moving my face or head around in certain ways, they start slowly sliding out or pushing out by themselves so I'm still dealing with that but overall, the buds 3 pro are great. Sound, the extra options, and the unique settings for certain things like the adaptive sound and making it where you can talk and it pauses the music or turning that option off entirely is nice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Meets required use with some issues.
on September 7, 2026
Posted by: Love2Review
[This review was collected as part of a promotion.] Issues include: device takes a while to connect, people report microphone as muffled. The volume sometimes causes issues. The device disconnects out of nowhere, and sometimes connects out of nowwhere.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 11, 2026
Hello Love2Review, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the Bluetooth connection of your device at your convenience. We have also shared a link to an article to help you with your calls. We have lastly, provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Connection issues with Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111318/
Use call features on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00078132/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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