Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,821 Reviews)
Rating breakdown 14,821 reviews
5 Stars
10,188
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
3
Distracting noise
on November 21, 2025
Posted by: Johnni
Expertise:Intermediate
I am a nail tech, working around those clipper, everytime I clipped people nail the bud get distracting noise
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
5
Response from Samsung USBy R&R, November 24, 2025
Dear Johnni,
Thank you for sharing how the Galaxy Buds3 Pro work in your workspace. Adaptive noise control adjusts to different environments, and your feedback emphasizes the need for accurate tuning to maintain focus. We appreciate insights from professionals; if you can, please reach out to our Samsung Support Team so we can understand how your earbuds perform during specific tasks. Thank you for being part of the Samsung community.
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing how the Galaxy Buds3 Pro work in your workspace. Adaptive noise control adjusts to different environments, and your feedback emphasizes the need for accurate tuning to maintain focus. We appreciate insights from professionals; if you can, please reach out to our Samsung Support Team so we can understand how your earbuds perform during specific tasks. Thank you for being part of the Samsung community.
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Joey
from San tan valley, az
Expertise:Expert
Verified Purchase:Yes
Good sound, but buds constantly slip out, feel cheaply made, and the case scratched quickly with minimal use.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, November 24, 2025
Hey Joey,
Thank you for your feedback on Galaxy Buds3 Pro. We're glad the sound meets your expectations, and your note on fit and finish highlights the importance of comfort and durability in everyday use. Insights like yours help improve both feel and function. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for your feedback on Galaxy Buds3 Pro. We're glad the sound meets your expectations, and your note on fit and finish highlights the importance of comfort and durability in everyday use. Insights like yours help improve both feel and function. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Breezy758
from San mateo, California
Verified Purchase:Yes
Great earbuds, just as great if not better than the other well-known brand. Definitely glad i got them
I would recommend this to a friend!
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great soung, fit and features.
on November 21, 2025
Posted by: PopPo10101
[This review was collected as part of a promotion.] I love everything about the Bud3. Fit perfect and sounds amazing. Noise canceling work perfect and blocks all background noise.
Value
5
Written by a customer while visiting Samsung US
Posted by: Jeff
from GA
Verified Purchase:Yes
Excellent quality, comfortable, LONG lasting batteries!
Written by a customer while visiting Samsung US
Posted by: Kyle
Verified Purchase:Yes
These are by far the best buds I've owned! They capture sound in it's most beautiful state! Love them!
Written by a customer while visiting Samsung US
Customer Rating
2
Bring Galaxy Live Back
on November 21, 2025
Posted by: Luna
from Houston, TX
Please bring the original Galaxy Live Buds shape and fit back, it is the best.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, November 21, 2025
Howdy Luna,
Thank you for sharing your thoughts on the Galaxy Buds line. Your comments show the original Galaxy Live design impressed you in comfort and fit. Galaxy Buds3 Pro focus on a sealed design for deeper sound and better noise control. Your feedback highlights how fit and wear style matter when choosing earbuds. Hearing from customers with multiple Galaxy generations helps shape future designs for better sound and comfort. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds line. Your comments show the original Galaxy Live design impressed you in comfort and fit. Galaxy Buds3 Pro focus on a sealed design for deeper sound and better noise control. Your feedback highlights how fit and wear style matter when choosing earbuds. Hearing from customers with multiple Galaxy generations helps shape future designs for better sound and comfort. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Sub Par. Better options at that price range.
on November 21, 2025
Posted by: OTO2
Expertise:Intermediate
Instead of getting a percentage off from the promotion for a trade I would get punished and pay more. Terrible deal. I own a pair of 3 pro already and they are sub par. Terrible battery life, connection weak, especially for range. Same goes for noise cancellation quality. Much better buds out there at that price range. I used to like Samsung a lot. Almost every device I own is Samsung but lately...
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
2
Response from Samsung USBy R&R, November 21, 2025
Hey there OTO2,
Thank you for sharing your experience with the Galaxy Buds3 Pro. You have a good understanding of Samsung products and high expectations for battery life, connection stability, and sound quality. These earbuds offer rich audio and versatile controls within a compact design. Please see the link below to discover tips on maximizing your battery life with your Galaxy Buds3 Pro. Your feedback reflects what long-time Samsung users value when comparing models. We appreciate your insights and active participation in the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3 Pro. You have a good understanding of Samsung products and high expectations for battery life, connection stability, and sound quality. These earbuds offer rich audio and versatile controls within a compact design. Please see the link below to discover tips on maximizing your battery life with your Galaxy Buds3 Pro. Your feedback reflects what long-time Samsung users value when comparing models. We appreciate your insights and active participation in the Samsung community.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US