Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,820 Reviews)
Rating breakdown 14,820 reviews
5 Stars
10,187
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
2
The case scratched very quickly
on March 30, 2026
Posted by: Mariookc
[This review was collected as part of a promotion.] The product is very good and good sound but the cuality of the case is to poor
Value
2
Response from Samsung USBy R&R, April 3, 2026
Hi there Mariookc,
I'm glad to hear that the sound quality impressed you. The Galaxy Buds3 Pro are crafted to provide a premium audio experience with features that enhance daily listening. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm glad to hear that the sound quality impressed you. The Galaxy Buds3 Pro are crafted to provide a premium audio experience with features that enhance daily listening. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great 👍
on March 30, 2026
Posted by: Carlos
[This review was collected as part of a promotion.] Best buds i aver have i drive a lot i don't have to touch my phone to make a phone call ore to listen to music this buds do everything you just have to ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best noise canceling buds
on March 30, 2026
Posted by: NurseGriffin
[This review was collected as part of a promotion.] I’ve been using the Buds 3 Pro for two weeks, and they are easily the best noise-canceling buds Samsung has made yet."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound cancelation
on March 30, 2026
Posted by: Optimus456
[This review was collected as part of a promotion.] Was looking for a good headphone that I can use when at work to make calls and to listen to music without hearing much of the outside noise while on the train. I've tried some other brands but they failed 1 or both reason why I bought and so I ended up going back to Samsung which instantly answered my 2 wishes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great buds
on March 30, 2026
Posted by: Folkous
[This review was collected as part of a promotion.] These buds are great the only drawbacks i have is the galaxy ai listening when trying to translate and the battery life is quick but they feel great and are clear
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on March 30, 2026
Posted by: Rossr1211
[This review was collected as part of a promotion.] Amazing just amazing but now. And never look back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and comfort
on March 30, 2026
Posted by: Bucoholic
[This review was collected as part of a promotion.] The sound quality is phenomenal, never had any issues with fitting in my ears with the standard foam. The Galaxy AI controls are very cool. Very satisfied with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing earbuds with issues that you can't ignore
on March 30, 2026
Posted by: SamsungFan07
[This review was collected as part of a promotion.] I love these earbuds. they are comfy, like, really comfy. I forget they they're in my ears. The Galaxy Buds 3 Pro sounds incredible! paired with my Galaxy S24, the sound is so good! the bass surprises me every time. the battery life lasts a long time, and with the case I could make these last a whole day at work. These are really nice looking earbuds too! they've had their share of use. I've been using them for a over a year. there's almost no damage, and the battery still holds up very well. the ability to instantly switch the buds between devices is amazing. just start playing audio on my other Samsung device, and it instantly switches to the other device. super useful!
for the negatives, there's really only one. the noise cancellation. when I first got the earbuds, the noise cancellation was so good! but then, I updated the earbuds. that silly software update that forever ruined my earbuds. many people have experienced the same issue. the software update came, and now ANC does... nothing.
literally I don't even know why it's on there because right now it blocks, maybe 5 percent of noise?
and it all happened after the update.
beyond that, I love these earbuds!!
Value
4
Written by a customer while visiting Samsung US