Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
My buds3 pro
on November 6, 2026
Posted by: SilkyCC
[This review was collected as part of a promotion.] I chose this device cause at the time it was the latest device for my phone. I had no problems connecting to my fold 4 and it had the best sound and surprised me by fitting my ear the best. The calls came in clear also.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love the features of these ear phones
on November 5, 2026
Posted by: MadAmbassador
[This review was collected as part of a promotion.] I chose these because of the ability to switch between the basic sound setting, ambient sound, adaptive sound, and the noise canceling features. I wear these in the gym, while I'm doing yard work, or if I'm just in the mood for music. I can't wait to try the new ear phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Sound Quality and Comfortable Fit
on November 4, 2026
Posted by: Diggy007
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Buds3 Pro because I wanted premium wireless earbuds that deliver great sound quality, comfort, and convenience. They have been a great addition to my everyday routine.
The sound quality is impressive, whether I'm listening to music, watching movies, or streaming videos. The active noise cancellation is especially useful when I'm traveling, working, or trying to focus without distractions. I also appreciate the ambient sound feature when I need to stay aware of what's happening around me.
The fit is comfortable, and the design feels modern and premium. The connectivity with my Samsung devices is seamless, making it easy to switch between entertainment, calls, and everyday tasks.
Overall, the Galaxy Buds3 Pro offer a great combination of sound, comfort, and smart features. I'm really happy with my choice!
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hey Diggy007, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We are so happy to hear how much you are enjoying the amazing features and daily usage of your device, and that you are so happy with your choice. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great battery-life
on November 4, 2026
Posted by: Sparado
[This review was collected as part of a promotion.] I chose to upgrade my Buds live to these because I loved all the new features. I love that the case holds a charge for a long time keeping the buds charged. Only thing I dislike is that they are extremely uncomfortable in my ears. I have have difficulty with most styles of ear buds so this is not specific to these or this brand.
Value
4
Response from Samsung USBy R&R Team, November 5, 2026
Hey there Sparado, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear that you are enjoying all of the enhanced features from your previous earbuds, and that you are finding them comfortable and immersive for prolonged usage every day. We would love to hear from you again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Product was good
on November 3, 2026
Posted by: Lovelove0103
[This review was collected as part of a promotion.] They resisted being washed on my laundry Surprisingly durable!
I accidentally ran these through a full wash cycle in my laundry, and they still work completely fine! The sound and battery weren't affected at all. Really impressed with how durable and well-built they are.
Value
3
Response from Samsung USBy R&R Team, November 4, 2026
Hi there Lovelove0103, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We are happy to hear that you are happy with the usage and durability of your device. We have shared a link to the Samsung Support Team to assist you if you have questions about your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Good for the price range.
on November 2, 2026
Posted by: KingDrank
[This review was collected as part of a promotion.] It feels good, is high quality, and the battery lasts a long time. It has a nice design and is easy to pair and use; the only downfall is the low volume.
Value
3
Response from Samsung USBy R&R Team, November 2, 2026
Hey there KingDrank, thank you for sharing your feedback on your Samsung Galaxy Buds3 Pro. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to a troubleshooting guide to help you with the volume of your device. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great sound, comfortable fit, and top-tier ANC
on November 1, 2026
Posted by: DuckAudio
[This review was collected as part of a promotion.] I chose the Galaxy Buds3 Pro because I needed premium earbuds with powerful active noise cancellation and crystal-clear audio for daily use, and they have been fantastic. The sound profile is rich with crisp highs, clear vocals, and deep, punchy bass. The active noise cancellation does an incredible job blocking background noise and distractions when working or listening on the go, while the ambient mode sounds completely natural when I need to stay aware of my surroundings. They fit securely and remain comfortable for hours without causing ear fatigue. Call clarity is outstanding, filtering out wind and ambient chatter so listeners hear me clearly. Battery life easily powers through the day with the charging case, and Bluetooth connection is instant and stable. Highly recommend them for music, podcasts, and calls.
Value
5
Response from Samsung USBy R&R Team, November 5, 2026
Hi there DuckAudio, thank you for sharing your experience of your Samsung Galaxy Buds3 Pro with us. We couldn't be happier to hear how pleased you are with the features and capabilities of your earbuds, and how perfect they are for your phone calls. We have shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds I have ever owned
on October 29, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] Before I brought my Galaxy earbuds, I tried so many different other name brands. And I chose to want the best of the best so it was these. I love how noise canceling they are & I especially love that feature "Find my earbuds" because I have lost one a couple times & that feature lead me right to them. I love these so much.
Value
5
Written by a customer while visiting Samsung US