Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Best upgrade ever
on July 24, 2024
Posted by: diazrh9
[This review was collected as part of a promotion.] The quality of the music is fantastic. The new design is is not only great but is more comfortable to wear and to take off the bud. I was afraid that it will fall of if I have any movement but I even cut the grass and they don't move.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great wireless earbuds with 1 flaw.
on July 24, 2024
Posted by: Bddlac
[This review was collected as part of a promotion.] The audio quality of these earbuds is impressive, and the blade lighting adds a nice aesthetic touch. The Galaxy AI feature is quite useful, particularly the live translation feature for international travel or communication with non-native speakers. I have been using the Buds 3 Pro for approximately three days and am generally pleased with them, except for the slight difficulty in switching out the ear tips. To resolve this issue, I attached the ear tip to the small plastic piece that connects it to the earbud using superglue, which proved to be an effective solution. I highly recommend these earbuds, especially considering Samsung's efforts to improve the ear tip design.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Honestly the best! Hands down!
on July 24, 2024
Posted by: Daydreamer
[This review was collected as part of a promotion.] I just used them to work out and the sound was so clear. I felt in the zone. The comfort the buds felt was great. The design is really nice. Honestly these are the best buds I have ever own!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing
on July 24, 2024
Posted by: Awesome
from Florida
Expertise:Expert
The best earbuds! I've owned every version of Samsung earbuds and these are absolutely the best! Extremely impressive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on July 24, 2024
Posted by: Hotpanda
[This review was collected as part of a promotion.] Love these! They sound great and are very comfortable. I love the EQ option. The battery life is good, and for me, the best feature of them all is the live translate feature. The ANC is one of the best out there, and the transparency has improved a lot. 😍🎧🎶
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Uncomfortable and poor construction quality
on July 24, 2024
Posted by: Hector
Great sound, in-app customization and noise controls. But quite uncomfortable and not much of an upgrade over the Buds2 Pro.
They have a worse fit than the previous generation, hurting after 30 minutes with what the app deems a good fit, moreso with mouth movements such as talking or smiling. The base of the ear tips is too tight, making it prone to rip from the silicone when taking them off. Not as important, but the LED lights on the blades don't have the same brightness, which is a bit of an eyesore.
They have a worse fit than the previous generation, hurting after 30 minutes with what the app deems a good fit, moreso with mouth movements such as talking or smiling. The base of the ear tips is too tight, making it prone to rip from the silicone when taking them off. Not as important, but the LED lights on the blades don't have the same brightness, which is a bit of an eyesore.
Features
4
Performance
3
Design
1
Value
2
Response from Samsung USBy Social Commerce, July 29, 2024
Hi there Hector, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are happy to hear you are enjoying your listening experience with the audio quality of your device. We would be happy to help you with the fit and changing the ear tips included with your device. We have provided a link below to an article to help you with the changing of the ear tips. We have also included links to the full device manual to help you with the LED light settings. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
First time reviewing
on July 24, 2024
Posted by: Love4Android
[This review was collected as part of a promotion.] Where to begin. I will right off the bat say that when it comes to the audio of these buds are great. Coming from the competitors eco system, I will say that these buds are amazing. There are a lot of small mishaps along the way which is why I scored this 3/5. First off, as soon as I got the buds in my mail, there was the fiasko of quality control with the ear tips. I haven't changed them out because luckily I didn't have to. They fit well, but in the chance I needed to switch them out because hoensly i wanted to see which ear tip would fit best, I would be nervous to do so. When it comes to more software issues which can be fixed in updates I will say one that I'm not too happy is that when I hold down the button to activate the voice command, I don't have a prompt (like a beep or something) to know that I can speak to ask a question or something. If I'm playing music it will stop the song which is fine but otherwise I'm not sure if it's ready for me to speak into it or not. Another thing is that on my S24 plus, it shows up as the buds 2 icon. Just makes you have that feeling that this device was rushed out.
Value
3
Response from Samsung USBy Social Commerce, July 29, 2024
Hey there Love4Android, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We are happy to hear you are overall pleased with your earbuds, and we would be happy to help you troubleshoot the features that are not meeting your expectations or causing frustration. We have provided a link to the full device manual to help you with the settings of your device, particularly with the voice commands. We have also provided a link to the Samsung Support Team if you have questions about your device or believe any aspect is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on July 24, 2024
Posted by: Davit
this is the best buds ever it fills me with sound .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US