Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,816 Reviews)
Open Ratings Snapshot
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
The best sounding earphones I've ever worn
on July 25, 2024
Posted by: AlphaCharlie
from Santaquin, UT
Expertise:Expert
I've worn a lot of headsets in my life from chreap to expensive and Galaxy Buds3 Pro sound better than all of them. The clarity is so good I can listen to pop/rock recorded in a decent studio and follow individual players (including vocals) without losing the ensemble sound. I can hear things like a kicked bass drum push air, reed vibration in low saxophones and much more., lips being open and closed by singers The noise reduction is excellent leaving me with a new experience with my large music catalog.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Poor QA makes
on July 25, 2024
Posted by: Andres
from Columbia Missouri
Expertise:Expert
Tips too flimsy, I have my Gear buds pro 2 tips and can tell the difference in quality, in the photos the thickness of the white tips (pro 2) is greater than the gray ones (pro3) , can't get a "perfect fit" when trying any of these new tips.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi there Andres, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important being able to get the ideal fit of your device is to you every day. We have provided a link to an article to help you with the steps to change out the different size ear tips with ease. We have also included a link to the Samsung Support Team if you would like additional assistance or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Update, could be better
on July 25, 2024
Posted by: Noahfurg
[This review was collected as part of a promotion.] The sound quality is great, the design is sleek and they perform well. 2 places for improvement: I miss the actual touch/tap controls vice the tactile button. When running, it's easier to tap than clutch the bud in the exact place to switch tracks. Secondly, they are a little awkward to put back in the case. I have to spin them in a weird direction which typically makes me drop them or fall clumsily into the case, and not aligning to the slots they should fall in to.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sound quality, but lousy finish.
on July 25, 2024
Posted by: Abrahamknight
[This review was collected as part of a promotion.] For me, the worst design Samsung has made, they look like Chinese headphones, but the sound quality is excellent, as well as their microphones, it also has the problem that the gummy breaks easily when removed, it has already happened to me, I still prefer the buds2 Pro
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound quality is great. Ear tips are good enough
on July 25, 2024
Posted by: Leee
from Va
Expertise:Intermediate
Sound is great. ANC is good. Ambient sound is much better than buds 2 pro. Fits good enough. Not a fan of how the ear tips are clipped in. Small tip ripped when i was trying it out, be careful taking out the ear tips. Overall, i would definitely switch buds 2 pro for this buds 3 pro, especially for 100 trade in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best in a line
on July 25, 2024
Posted by: Sagar
from Houston
Expertise:Intermediate
Amazing product best bud ever from Samsung
Durable proper fit amazing sound
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
BEST EAR BUDS ALL-AROUND!
on July 25, 2024
Posted by: BrittBritt11
[This review was collected as part of a promotion.] The auto detection for noise cancelation is outstanding! The clarity of each song I listen to is also incredible as well. When I'm on a call, no matter how loud it is in the background where I'm at, I canstill hear the other person almost perfectly. And I can't forget to mention that the AI feature is amazing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An upgrade from buds2 pro!
on July 25, 2024
Posted by: Samsungfan
[This review was collected as part of a promotion.] With galaxy AI now a part of the system, these buds are an absolute must. I had the buds2 pro since release and can say that these new buds bring better comfort and sound.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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