Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: TBurr
from Visalia, CA
Expertise:Intermediate
Verified Purchase:Yes
I am still getting used the design and to be honest, I liked the design of the Buds2 Pro much better. Maybe these will grow on me but only time will tell. I did see all the issues people are reporting online that they had with their Buds, but I don't seem to have these issues. Mine look and sound good. Again maybe something to get used to, but I keep catching my shirt on the buds when I take off my shirts and they pop out. I do really like the sound so this is driving my overall rating but I can't give a full 5 stars since I am not a huge fan of the design.
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
4
Written by a customer while visiting Samsung US
Posted by: Jman
from New york
Expertise:Intermediate
Verified Purchase:Yes
Wouldn't use these while going for a run because fiddling with the pinch controls are troublesome. Strange hissing noise when using 1 earbud. My buds2 pros never did this. Sound quality is good, fitment is decent, I dislike the fact that the stem is triangular. More extra fiddling when placing them back into the case. Battery life is enough to carry me an entire day. The LED light bar indicator is kinda cool. Dislike how this funnels me into using only samsung products to get the full potential sound quality with this really expensive product. Overall it's fine
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Jman, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality and features of your device that are not meeting your expectations. We have a few articles we have linked below to help you with the audio functionality. The touch settings you mention can take some time to adjust to the new movement and usage. We have also included a link to the Samsung Support Team if you have additional questions or would like assistance with any aspect of your device. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Abaddon
Verified Purchase:Yes
These are much improved over the Buds2 Pro from the sound quality, to the fitment is just better.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Philadelphia, Pa
Verified Purchase:Yes
No issues. Features are just as described. Another Samsung product I'm very pleased with. Great sound clarity and simple to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
from Myrtle Beach sc
Expertise:Expert
Verified Purchase:Yes
These buds are amazing. I like think the blow thr buds 2 pro out of the water. Definitely a must buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
I got these about a week ago. They look great, but not use to the design yet, since I've been with buds the last 4 years I'm us to sliding those right in. These i have to turn to get a good fit. The ear seal don't feel as tight as the bud pro 2. Then again it maybe me getting use to the shape and positioning aspect. The light feature is nice but should be able to activate when you have in ear also.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Camryshawn
from Philadelphia, Pa
Expertise:Intermediate
Verified Purchase:Yes
Great look! Very Stylish & sleek. The sound is official.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Delano Miz
from New York
Expertise:Expert
Verified Purchase:Yes
Upgraded from Buds 2 Pro!!! Wow ! The sound and noise cancelation on these are sinoly amazing !!! The buds 2 pro were already pretty good but these take it to the next level
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US