Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Akik
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
Quality product with excellent battery life and sound quality. I really like them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jay G
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Love the fit and style, coming from the buds pro that occasionally fell out of my ear while doing various activities these seem to be more comfortable and snug in the ear, would recommend to anyone who wants a better sound and fit,Thank you!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Lesley
from Tennesee
Expertise:Intermediate
Verified Purchase:Yes
Love the stem design and case because the esrbuds no long fall out of my ears when i smile or laugh.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Stacy
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Love the design. These stay in my ears much better than my buds2 pros did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
My medium eartip ripped after trying to replace with the bigger ones. It took an hour to take the plastic piece stuck on the earbud. The eight earbud metal mesh has a slight gap and the right earbud blade light is brighter than the left one.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there Eleazar Williams, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3 Pro. We understand how frustrating it must be to have a brand new device that is not operating as intended or expected. We have provided links to an article to help with the process to change out the ear tips of the device without complication. We have also provided links to the Samsung Support Team and your warranty information to help you work towards a resolution for this matter. Thank you for being a Samsung customer. -Elizabeth
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Written by a customer while visiting Samsung US
Posted by: R Rosen
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from previous version. Noise canceling is amazing for earbuds. Connects quickly to phone for calls. So far my favorite ear buds out.
Written by a customer while visiting Samsung US
Posted by: Fizo
from Detroit,MI
Expertise:Intermediate
Verified Purchase:Yes
This is an excellent earbuds. Battery longevity is what I am not too sure about.The earbuds sits perfectly to the ears. The sound is great.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Martha
Verified Purchase:Yes
Opening from box one ear bud was missing a ear tip. Also I enjoyed last year earbud more it had better sound and noice canceling. I love eamsung but this were not as expected.
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Martha, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love nothing more than to help you troubleshoot any aspect of your device that is not meeting your expectations. We have shared links to two articles to help you with the audio quality of your earbuds. We have also included a link to the Samsung Support Team to help you with the eartips you mention being missing. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US