Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: GeoBand
Verified Purchase:Yes
Better than expected, when I first tried them, I couldn't believe the sound.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Socastee,SC
Expertise:Expert
Verified Purchase:Yes
I originally had the buds 2 pro for quite a while but my only complaint with them was that the fit was terrible; Everything else was excellent. Now that I have gotten a huge discount with the pre order plus a trade in, how could I say no? So I went ahead and got the new buds. And when I thought that the sound quality couldn’t have gotten any better, boy was I wrong! These sound amazing! They have deep, rich bass, superior fit, excellent noise cancellation and transparency mode. They also look nice too with the LED blade lights. I also love that they have an adaptive mode that I use the most. It can automatically switch from transparency mode to noise canceling mode depending on your surroundings and your environment. Even if you are still rocking your buds 2 pro, I would say upgrade. It is so worth it! Overall, I would give these earbuds a 11/10! Would recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: axrs550
from Dallas tx
Expertise:Intermediate
Verified Purchase:Yes
Noise canceling is amazing, ambient sound is amazing, battery life is plenty, no problem with the silicone tips, the quality feels great, I'm very happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Emily F
from Maine
Expertise:Intermediate
Verified Purchase:Yes
These are amazing! Worth every penny I spent on them and a huge step up from the previous galaxy buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rustic Dreamer
from Orlando, FL
Expertise:Intermediate
Verified Purchase:Yes
Excellent earbuds with perfect noise canceling. Comfortable as well.
I would recommend this to a friend!
Value
5
Written by a customer while visiting Samsung US
Posted by: Pribar
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I traded in my Buds 2 Pro and so far I feel my B2P had a better fit and the noise cancelling was also better in the B2P. The triangle post make it more difficult than needed to put back in the case as well. The sound is very good though and the case is nice.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Pribar, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the ideal fit of your earbuds to help you have the best experience possible. We have provided a link to an article to help you with the fit of your earbuds. We are happy to hear you are pleased with the audio quality and experience you are having. We have also provided a link to the Samsung Support Team to provide additional assistance with any aspect of your devices that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Pahutski
from New york
Expertise:Expert
Verified Purchase:Yes
The sound of the headphones are nice with plenty of bass if your in a normal environment however doing yard work such as weed trimming the noise cancellation makes a hurtful cut in and out noise
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Pahutski, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We completely understand how important your buds are to you and using the ANC feature. We have provided links to two articles to help you troubleshoot this matter at your convenience. We have also included a link to the Samsung Support Team to offer additional assistance and help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Woodbridge, New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Buds3 pro is the best ear tips, it's fit in my ear comfortable all day long. Also you can control it by your voice.
I trade with my buds2 pro.if you have a Samsung Galaxy s24 pro phone? You should get this buds3 pro.
I trade with my buds2 pro.if you have a Samsung Galaxy s24 pro phone? You should get this buds3 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US