Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,816 Reviews)
Rating breakdown 14,816 reviews
5 Stars
10,184
4 Stars
2,428
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Greg
Verified Purchase:Yes
Love em way better upgrade from buds 2 pro and the fast charging is great!!
Written by a customer while visiting Samsung US
Posted by: Neil
from Anaheim CA
Expertise:Expert
Verified Purchase:Yes
Pros compared to airpods pro: slightly better sounding music on the Samsung and you get volume controls.
Cons: during running, slightly more wind noise, even in ANC mode and in transparency mode getting more high frequency noise passed through like white noise.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: 638man
Verified Purchase:Yes
The small rubber earbud broke apart when trying the different sizes on. Otherwise they sound just like bud pro 2. Pro 2 had better seal.
Response from Samsung USBy Social Commerce, July 30, 2024
Hi 638man, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable the secure fit of your earbuds is to you for your usage and enjoyment every day. We have shared two links to articles to help with the steps to change the ear tips and how to wear this redesigned earbuds for the secure fit and comfortable wear. We have also provided a link to the Samsung Support Team and full device manual to help you further enhance your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Mark in Sandia Park
from Sandia Park, NM
Expertise:Intermediate
Verified Purchase:Yes
The sound is better than I ever expected. I now am using these bud with all my Samsung products. So easy!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Eric
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
Good but not great. The touch controls needs some work and the sound sometimes is not the quality of their past. Been a faithful Samsung customer since the beginning but this looks like a copy of a similar product from a different company.
I would recommend this to a friend!
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 30, 2024
Hello Eric, we are grateful to you for taking time out of your day to provide your feedback on your new Samsung Galaxy Buds3 Pro. We would love nothing more than to help you align the settings of your new earbuds to your preferences and have the best experience possible with your chosen device. We have provided a link to the full device manual to help with all the capabilities of your earbuds and the best way to adjust the settings and features. We have also shared a link to the Samsung Support Team for additional assistance or you experience anything out of the ordinary with your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: ppllove09
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
I like the new design and sound quality. However, I wish there was some form of touch control for skipping tracks. That was a bit better with the buds 2 pro because when wearing earrings, it makes it hard to double click the small stem. Also, for the Voice detect feature, it would be nice to have a sensitivity level in the event one might be reading something or singing along to the music.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Michele Y
from Medina, OH
Expertise:Expert
Verified Purchase:Yes
Much better than previous bud pros. The sound is great. Love the stems. It is so much easier to control the buds.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Brian
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
I have had these buds for a almost a week now and have tried using them for numerous activities. While cutting the yard the noise cancelation feature works great. During calls, both personal and for work meetings I can hear and be heard without the distraction of any background noise. I have walked around while wearing them and they are pretty comfortable. You just need the right tips in to hold the buds into place.
The AI translation function is the beginning of something great. I don't ever plan on calling a foreign speaking person over the phone to talk to them. Also, I tried watching a commercial and part of a movie in a foreign language. Both you have to record the language and then play it back. So it's hard to keep up. Basically this is for having a one on one conversation. You can't listen to multiple people at one time. I like the idea and I'm sure the advancements will come.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US