Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,817 Reviews)
Rating breakdown 14,817 reviews
5 Stars
10,184
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Larry
from Spring, TX
Expertise:Intermediate
Verified Purchase:Yes
I have been a user of Galaxy Buds for years. I feel this model is clearly the best of the bunch. I used the Buds 2 as my go to buds for over a year, but the Buds 3 easily surpass those. If I had one concern, changing the bud tips seem difficult and concerns me that I'll rip it apart. I had good fit from the fit test, but the right buds seems to require frequent adjustment.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Smitty
from Las vegas
Expertise:Intermediate
Verified Purchase:Yes
These buds are more than i expected from. Glad i made the upgrade from the bud 2 pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samm samsungloyal
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
great design. best design samsung has made from the buds to the case.
I do wish eventually we move away from the rubber tips (as sometimes the previous models tips get stuck inside my ear detached from the buds). I also hope for better more sensitive volume control.
I do wish eventually we move away from the rubber tips (as sometimes the previous models tips get stuck inside my ear detached from the buds). I also hope for better more sensitive volume control.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Joseph
from Florida
Verified Purchase:Yes
Great sound, super comfortable to my ears. Like the blade lights even if they are a bit gimmicky. Huge leap in sound, battery life and comfort coming from the original galaxy buds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: danielsim25
Verified Purchase:Yes
I've tried all previous galaxy buds, but the is one of the best so far!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Lenny
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Amazing quality and and fit. I appreciate the gestures
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: YGim
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Poor built quality.. brightness is different for each buds and has different level when it's in the case.
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
Also ANC isn't great when you are in the train as it doesn't filter low frequency sound..
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there YGim, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We are always happy to assist our customers troubleshoot any aspect of their device that is not meeting your expectations. We have provided a link to an article to help you with the audio quality specifically. We also have provided a link to the full device manual and the Samsung Support Team. These resources to offer additional assistance with any aspect of your device that may be causing frustration. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Tre H
from Detroit
Expertise:Expert
Verified Purchase:Yes
They do not fit in the ears correctly at all. Many many errors with phone connectivity. I think this was a mistake
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there Tre H, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you with the fit of your earbuds for security and comfort. We recommend trying the additional eartips included with your device to help with the security of the fit. We have also provided a link to an article to help you with these redesigned earbuds. We also recommend performing a fit test while wearing the earbuds and connected to the Samsung Wearables App. We also have provided a link to an article to help with the Bluetooth connection of your earbuds. Lastly, we have provided a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US