Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Anonymous
from Ca
Expertise:Expert
Verified Purchase:Yes
I appreciate the quality that Samsung provides in their products. However, I believe that the design could have been improved. It does not feel like the typical Samsung earbuds that I have used in the past.
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Hank
from CA, US
Expertise:Expert
Verified Purchase:Yes
The best of ear buds I prefer them over Pro2 . The Pro3 are best and better than Airpods 2.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brian
from Boston
Verified Purchase:Yes
After eagerly awaiting the release of these earbuds, when I finally received them I was highly disappointed and returned them. I opened the box for the buds and attempted to change to a different size ear tip which caused the rubber to rip off. Known manufacturing issue for all of the new Pros that came out and it just shows the lack of testing that went into to this equipment. Really sad.
No, I would not recommend this to a friend.
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hello Brian, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the optimal and ideal fit of your earbuds are to your usage and enjoyment. We have provided a link to a video to help you with the steps to change out the eartips to the ones that best fit your ears. We have also provided a link to the Samsung Support Team to offer additional assistance or if you would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: G Crosby
Expertise:Intermediate
Verified Purchase:Yes
They fit great and sound extraordinary. They are a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Julia
Verified Purchase:Yes
Love it. So much better than previous headphones. I was waiting for it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Angel
from Long Beach, MS
Expertise:Intermediate
Verified Purchase:Yes
These earbuds are amazing. The sound quality is outstanding and they fit very comfortably in my ears. I use them for the gym and riding my bike and I have had no issues with them.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mel413
from W. Springfield, MA
Expertise:Intermediate
Verified Purchase:Yes
I like these much better than the 2. I felt like I was constantly adjusting the 2s especially during workouts. The Buds3 are very comfortable and have a great sound. Slight learning curve to learn controls.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mister Quality and Value
Verified Purchase:Yes
The buds 3 pro achieve incredible clarity and balance in sound. I am astonished with the pleasant harmony and tones for different music. The battery life is just as pleasing. The biggest surprise which I felt plagued the buds line up in the past is the voice quality. Taking and making calls was an easy transition from listening to music while I didn't suffer from any poor voice quality. Altogether a triumph for me.
Written by a customer while visiting Samsung US