Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: JWally
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
From design to performance these exceeded my expectations by far. I upgraded from the Buds2 Pro an can believe how much the Buds3 Pro raise the bar. The clarity in transparency mode is crazy. Honestly have not found anything I do not like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful buds with a great price . Great design !!
on July 28, 2024
Posted by: Lindsay
from California
Expertise:Intermediate
Verified Purchase:Yes
I love these new pro buds 3 . The clarity is excellent. They fit perfectly in my ears without falling out . I highly recommend these pro 3 buds .
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gabriel
from Puerto Rico
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and quality. The price was great including those discounts.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cory T
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
The sound is amazing. The fit and finish are good. Love being able to change tracks and volume with my voice. My only wish is that you could amplify the ambient sound a little more like I could on buds 2 pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Irish
from Dothan Alabama
Verified Purchase:Yes
10/10 for noise cancelling
10/10 four sound quality
9/10 design wise
10/10 four sound quality
9/10 design wise
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Cal G
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
Great fit, amazing sound! they fit very well, and sound much better than the buds2 pro. the new controls take a bit to get used to but after a week or so they're just as easy to use as previous generations. I wish all devices supported the UHQ audio right away but going to have to wait for One UI 6.1.1 to try that out.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Odom01158
Verified Purchase:Yes
Great sound and love the pinch controls. Only issue I have is fit in my right ear.
Written by a customer while visiting Samsung US
Customer Rating
3
Diamonds in the Rough
on July 28, 2024
Posted by: MrPooks
They're great...except for the well-documented issues. The tips on mine were VERY difficult to remove. I managed to do it without tearing them, but it shouldn't have been that difficult. Also, you hear a high-pitched squeal when you insert the Buds in your ear. SO FAR, it hasn't been loud, so I don't think it'll cause ear damage, but others have complained it's very loud. When they work, though, they sound great and have a lot of useful features. I especially love the blade design for controls.
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there MrPooks, thank you for sharing your thoughts about your Samsung Galaxy Buds3 Pro with us. We understand how important your earbuds are to you during usage on a daily basis. We would love nothing more than to help you troubleshoot the audio quality of your earbuds that you mention experiencing. We have also included a video of the process of removing the ear tips in case you require further adjustments. Lastly, we have provided a link to the Samsung Support Team if you have additional questions or would like assistance with the features of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US