Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Hassán
from Nevada
Expertise:Expert
Verified Purchase:Yes
The audio quality is excellent, and the AI-powered features facilitate seamless transitions between noise cancellation and ambient sound modes, enhancing the overall user experience.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice experience for someone with hearing problems
on July 28, 2024
Posted by: MoonPi
[This review was collected as part of a promotion.] I'm in my 70s with hearing "issues" so well performing buds are important to me. I inserted the buds for the first time and the outside world disappeared and music was totally immersive. The buds are very comfortable and I can wear them for hours with no discomfort. Adaptive noise canceling is awesome and with Galaxy AI, the experience is unmatched. I love the blades and the ability to control my media with them. Wireless charging is a big plus.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dale D
Verified Purchase:Yes
Great product. Samsung is doing a great job in keeping up with the competition.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Casey
Verified Purchase:Yes
The buds themselves are awesome and sound great but when I went to change the ear tips they ripped
Response from Samsung USBy Social Commerce, August 1, 2024
Hi there Casey, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you change the ear tips of your earbuds and help you get that ideal fit you are attempting to achieve. We have provided links to both a video and an article to help you change these accessories on your device. We have also provided a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
How to change the Samsung Galaxy Buds3 Pro eartips
https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-samsung-galaxy-buds3-pro-eartips/
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Written by a customer while visiting Samsung US
Posted by: Glen
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great quality, but battery life is terrible. Older model ear buds lasted alot longer per charge
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: SmoothE
from Parkland Florida
Expertise:Expert
Verified Purchase:Yes
The sound quality is excellent at 24 bit 96khz. The voice quality when making phone calls or doing Video Chats is a big improvement over the Galaxy Buds 2 Pro. The voice translation works well with my Samsung phone. They have excellent battery life with the charging case. They have a good fit. The free clip case for preordering was nice too. The only thing that's not as good as Galaxy Buds 2 Pro is the ANC. other than that I am highly satisfied with my upgrade and would recommend these earbuds to any one especially if you have Samsung Phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JoeH
Expertise:Intermediate
Verified Purchase:Yes
I upgrade from Bud pro. I am still trying some of the features, the noise cancellation is top-notch and the design too.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Conner
from Tn
Expertise:Expert
Verified Purchase:Yes
Missing pre installed ear tipshdhdhddhdhdhhddhehhsh
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 1, 2024
Hello Conner, thank you for sharing your experience with your Samsung Galaxy Buds3 Pro with us. We understand how vital the additional ear tips are to getting the ideal fit from your earbuds. We have provided a link to the Samsung Support Team to offer assistance help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US