Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,818 Reviews)
Open Ratings Snapshot
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4 out of 5
4
They're ok
on July 29, 2024
Posted by: Smith
from Missouri
Expertise:Expert
Verified Purchase:Yes
They're ok. I just really don't like the white and regret not getting the black ones. Some of the touch functions are way different than my Galaxy Buds2
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible and will return them
on July 29, 2024
Posted by: JR V
from Somerville, MA
Expertise:Intermediate
Verified Purchase:Yes
I don't like the fit and I tried ALL of the tips? They're not loud either!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 2, 2024
Hey there JR V, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important the ideal fit of your earbuds is to you and we would love to help you troubleshoot this matter and see if you can achieve the fit you are seeking. We have provided a link to an article to help you troubleshoot this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you'd like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 Pro
on July 29, 2024
Posted by: JP Germishuizen
Verified Purchase:Yes
Always good to Upgrade, waiting for my Buds 3 Pro... Super excited.
I would recommend this to a friend!
Features
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Waiting
on July 29, 2024
Posted by: Greg
Verified Purchase:Yes
Samsung Sked for a review for the buds they haven't sent me, yet
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big Improvement
on July 29, 2024
Posted by: Roger J
from New Mexico
Expertise:Intermediate
Verified Purchase:Yes
Excellent sound and still learning controls. These are the best Samsung earbuds I have ever owned and I have paired them with my Ebook4, smartwatch, and two tablets. I strongly recommend these earbuds.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sound but not comfortable
on July 28, 2024
Posted by: Mmayhem01
from AZ
Expertise:Intermediate
Verified Purchase:Yes
I like the sound quality but they're not comfortable in my ears. I switched out the silicone caps and they're still uncomfortable.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on July 28, 2024
Posted by: Anonymous
from Minnesota
Expertise:Expert
Verified Purchase:Yes
Great sound! Music sounds better thsn buds 2, koving the leds
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Wish they were upfront
on July 28, 2024
Posted by: J funk
from Dallas
Expertise:Intermediate
Verified Purchase:Yes
AI functionality only on certain phones :( Samsung didnt make it clear that the translator function wouldnt work on my s23 ultra.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hi there J funk, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3 Pro. We completely understand how important specific features are to you when using your new device. We do our best to provide as much information about the features of our devices online to help our customers choose the best option to align to their needs and wants. We have provided a link to the Samsung Support Team if you would like to discuss options for the features of your device further. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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