Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
4
Great entry in the Buds line
on July 29, 2024
Posted by: RemyL75
[This review was collected as part of a promotion.] I have owned the last 4 released Galaxy Buds and the new Buds 3 pros work great. Even some of the AI features work surprisingly well. The sound is great and the noise canceling works better than I imagined given the fit. Overall I recommend getting these.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Wind noise
on July 29, 2024
Posted by: Hpacura
[This review was collected as part of a promotion.] My buds 3 pro unfortunately are not as good as my buds 2 pro. Mainly the wind noise is substantially worse with the buds 3 pro. I use my buds when riding my bike and had to return the buds 3 pro for this issue. Galaxy AI worked well.
Value
1
Response from Samsung USBy Social Commerce, August 5, 2024
Hi there Hpacura, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We would love to help you troubleshoot the audio quality of your earbuds. We have provided a link to an article to help you with the ANC feature to ensure proper functionality. We have also provided a link to an article about wearing your earbuds to ensure the ideal seal to ensure the exterior sound is not coming through during your bike rides. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Much needed upgrade, perfect
on July 29, 2024
Posted by: LEAmonstah
[This review was collected as part of a promotion.] These sit comfortably in my ears especially in comparison the the previous versions. The touch controls on them are also worlds better than previous models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best!
on July 29, 2024
Posted by: Jmoo92
[This review was collected as part of a promotion.] These headphones are truly remarkable. My previous pair, from three generations ago, were uncomfortable and caused ear pain after prolonged use. They also had a tendency to fall out of my ears, which resulted in accidental hang-ups during phone calls. In contrast, these new headphones are lightweight, exceptionally comfortable, and remain securely in place. I am thoroughly impressed with their design. The sound quality is exceptional, and I particularly appreciate the integration with Samsung Galaxy AI, which allows me to control my device through voice commands. I highly recommend these headphones and believe they are worth the investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very comfortable
on July 29, 2024
Posted by: Paul2014y
[This review was collected as part of a promotion.] Very comfortable compared to the buds 2 pro. You can barely feel that you are wearing them. The sound quality is amazing.I am very happy with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buds for money!
on July 29, 2024
Posted by: Jashafi
[This review was collected as part of a promotion.] These buds are great for the money! They sound good and look amazing! I love the little light strip on the side.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exellent features
on July 29, 2024
Posted by: Pete3pro
[This review was collected as part of a promotion.] Great unique and reliable features that other devices does not have, making the user experience extraordinary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features, mildly unconfortable.
on July 29, 2024
Posted by: AidenS
[This review was collected as part of a promotion.] I pre ordered and got these in the mail a few days before release. I tried them and to my surprise they were actually really good. They sounded good just like other high end models I have tried before in the similar price range. The feature I find very useful is the adaptive noise cancelation. I work at a hospital so I need to always be able to hear what is going on around me and this feature is just great for when I'm trying to hear music and be able to hear my surroundings. Everything is great about these earbuds, but the only issue I had is that after a few days of use I started getting pain in my ear from the round edges of the earbud rubbing against the top of my ear. Overall these earbuds are packed with features and have great sound.
Value
4
Written by a customer while visiting Samsung US