Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4 out of 5
4.4
(14,818 Reviews)
Open Ratings Snapshot
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product. 
(
3,499 out of 4,528
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5 out of 5
5
Buds3
on July 30, 2024
Posted by: Bams
from Philadelphia
Expertise:Beginner
Verified Purchase:Yes
Is good I like it,nice sounds ,easy to connect and fast to connected
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it
on July 30, 2024
Posted by: Love23
[This review was collected as part of a promotion.] The galaxy buds pro are fantastic. I love the sound the fit .& style so comfortable in my 👂. Can't forget the light feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good sound quality
on July 30, 2024
Posted by: FourT2
[This review was collected as part of a promotion.] Was not able to try Galaxy AI on these buds, paired to my S24 Ultra yet. I believe it needs a firmware update to enable that functionality.
Sound quality is pretty good for phone calls and occasional music. However, the rubber tips are very hard to replace - you have to pull them just right to avoid damaging them.
Overall, pretty solid device.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Buds in the Market
on July 29, 2024
Posted by: Sazokichi
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 Pro offer an exceptional listening experience with their superior sound quality and advanced features. The earbuds deliver crisp, clear audio with deep bass and balanced tones, enhancing every genre of music and ensuring that your calls are sharp and clear.
A standout feature is the integration of Galaxy AI, which optimizes the audio experience based on your surroundings and preferences. This intelligent technology adjusts noise cancellation and sound settings automatically, providing a customized listening experience that adapts seamlessly to different environments.
The sleek design and comfortable fit of the Galaxy Buds 3 Pro ensure that they stay secure during prolonged use, while their long battery life ensures that you can enjoy your favorite tunes or podcasts for hours on end. Overall, these earbuds combine cutting-edge audio technology with smart AI features to deliver a top-tier Audio Experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Highly Anticipated - Highly Disappointed
on July 29, 2024
Posted by: RockyRod
[This review was collected as part of a promotion.] After receiving my galaxy buds 3 pro and using they daily for a week. I've experienced so many issues. For 1, the sound quality was great until changing my sound to ambient sound and that'd when the problems began. I started to experience static noise coming from the left bud. I was told by samsung support to reset and repair the device, however the static sound happend again. Also had alot of disconnected calls and bad connection between the buds and phone. I hope these issues fixed because I really liked the new style buds.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there RockyRod, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important specific features of your earbuds are to you every day. We would love to help you troubleshoot the audio quality and connection of your earbuds. If these resources do not help you resolve these matters, we also have provided a link to the Samsung Support Team to help with additional troubleshooting options. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It will be good for my latest Samsung phone
on July 29, 2024
Posted by: Mikhail V
from North of Seattle
Expertise:Intermediate
Verified Purchase:Yes
Nice all around earbuds, we are intuitive with their settings you don't have to do a lot of customization, they sound good, and while I have a smartphone I plan on using them, since I would not get airpods since they don't go as well on Android I am glad Samsung provides these as an alternative that I think are much better suited for a Samsung device than those are.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features.
on July 29, 2024
Posted by: Markulas
[This review was collected as part of a promotion.] Galaxy 3 buds pro . Have excellent sound . Improved battery life . The microphone has excellent noise cancelation and ambient sound is improved. AI features are helpful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best one out there
on July 29, 2024
Posted by: Pookiee2269
[This review was collected as part of a promotion.] The nice part about it it does do everything you wanted to be with the additional attachment for the keyboard and the pin you can draw you can type you can do everything as a small computer without spending a huge price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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