Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
Great sound and comfort
on July 30, 2024
Posted by: Point2thehills
[This review was collected as part of a promotion.] I was originally put off by the design change but this buds are next level, great replacement for my buds 2 pro. They are very comfortable and I love how the controls are responsive while preventing accidental input.
The bass ane ANC are supreme. They do give my bigger over-the-ear headphones a run for their money.
I haven't noticed any of the galaxy AI features on them, but not sure if it's because I'm running on S22 Ultra. However, the new charging case design also prevents them from getting lost or spreading all over the floor when dropped since it has a latch that locks the lid.
Highly recommended, the only test pending is time and hiw they hold up in a couple years but so far I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound
on July 30, 2024
Posted by: ImRage
[This review was collected as part of a promotion.] The sound that is put out by these earbuds are amazing. An with the new Galaxy AI features like instant translate make my work a lot easier! I 100% recommend these!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 Pro
on July 30, 2024
Posted by: JaredM
[This review was collected as part of a promotion.] I upgraded from the Live version of buds.
I really loved thise the feel in my ear, the build was elegant and sound was really good. The onlt complaint was the mic, people would say its hard to hear. So upgrade time. First the sound is amazing! Microphone as well appears to work much better than Buds Live. The noise cancelation is an upgrade as well and easy to sync, a Samsung norm.
I really loved thise the feel in my ear, the build was elegant and sound was really good. The onlt complaint was the mic, people would say its hard to hear. So upgrade time. First the sound is amazing! Microphone as well appears to work much better than Buds Live. The noise cancelation is an upgrade as well and easy to sync, a Samsung norm.
The only complaint would be the feeling of the bud does not seem as nice as the Buds Live I gave up. And I think the part that touches the ear should have been a soft touch or something. While they fit good there is an edge of the bud that pushed on my ear...it hurts a bit until adjusteded. This was unexpected since the Live version you just throw in. I think a better in ear portion and softer better design next to ear would be ideal improvement.
Great product, the above is a critical review of a steller product. Maybe I should join the design team but I think Innovation should be pushed a bit more.
Value
4
Written by a customer while visiting Samsung US
Posted by: Steve Hong
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
It's an awesome product.
One minor thing that bothers me is a little bit uneasy putting earbuds back on the case.
Otherwise It's sound pretty good!
One minor thing that bothers me is a little bit uneasy putting earbuds back on the case.
Otherwise It's sound pretty good!
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Decatur Ga
Expertise:Intermediate
Verified Purchase:Yes
These are the best sounding buds pro. I really love them. Missing the unique design of the buds 2 pro though.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality sound and features
on July 30, 2024
Posted by: Eq0120
[This review was collected as part of a promotion.] Just replaced my airpod pros with the new galaxy buds 3 pro and I couldn't be happier. Sound quality is great, the galaxy AI features are awesome, and it connects quick and easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Cheap looking and missed the mark
on July 30, 2024
Posted by: Repeat Buyer
from Philadelphia, PA
Expertise:Expert
I've owned several different models of Galaxy Buds including the older Galaxy Buds 2 Pro. I was lucky enough to get a pair that work fine, but the silver looks cheap in person (both the buds and the case). The new stalk has sharp angles and positioning your fingers for touch/pressure controls feels awkward. This pair of headphones is also much less comfortable for me than the previous model. ANC works well, but I notice much more pressure in my ears. Depending on the surrounding noise, I've noticed thumping sounds with ANC turned on. These Galaxy buds are much more finicky on wireless chargers than previous models and will not wirelessly charge on several of my Samsung chargers with the included case or with third party cases. On a positive note, voice calls work great and I can use the built in lights to annoy my husband at night.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy Social Commerce, August 7, 2024
Hi there Repeat Buyer, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We understand how important your earbuds are to you every day and we are always happy to help our customers with any features that are not meeting their expectations. We have provided links to two articles to help you with the ANC setting and overall audio quality of your earbuds. We have also shared a link to the Samsung Support Team if you continue to experience anything out of the ordinary or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Sammy Fan
from Iowa
Expertise:Expert
Verified Purchase:Yes
These are amazing! I was lucky to get a good pair. The ANC is a huge improvement compared to the Buds 2 Pro. The new stem design allows for more controls, and the voice detect is very good. Everything is an improvement, awesome buds!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US