Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Customer Rating
5
10s across the board
on July 30, 2024
Posted by: CW9011
[This review was collected as part of a promotion.] Love the new design Samsung has taken with this generation of ear buds. The ANC is top tier and pinch and stem gestures are very innovative.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Older design was better
on July 30, 2024
Posted by: StanLee
[This review was collected as part of a promotion.] Very disappointed in this new design. Gone is the simple touch to pause my music. Now I have to squeeze the stem which feels like a physical button which moved the earbud from my ear.
Sound is excellent and noise canceling is great but it needs touch control.
Don't know what Galaxy AI is in it.
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there StanLee, thank you for your feedback on your Samsung Galaxy Buds3 Pro. We are so pleased to hear you are enjoying the audio quality and settings of your device. We understand the new pinch feature can take some time to adjust to as you change the movement. We have provided a link to the full device manual to help you with the features of Galaxy AI and ways you can use your earbuds with these revolutionary features. We have also shared a link to the Samsung Support Team if you have any questions about your Samsung products or would like assistance with the features and settings. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
New Buds 3 Pro!
on July 30, 2024
Posted by: Chris33
[This review was collected as part of a promotion.] Upgraded from the Buds 2 Pro, and let me tell you, it's a game changer. Don't get me wrong the Buds 2 Pro are really good, but these new ones are something else. They are louder and crispier than it's predecessor. And with the the customizable sliders for the sound output, I can really kick in that bass. It feels if I'm in my truck with it's expensive customized sound system. That's how crazy good it sounds. The new adaptive sound control is a cool new feature too. That noise cancelation is even better though, I have to tell my family to tap on my shoulder to let me know if they need something because when I'm jamming out, I can't hear a single thing from the outside. 10/10.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best pods I ever had love them!
on July 30, 2024
Posted by: Izzynyc
[This review was collected as part of a promotion.] Galaxy AI is no longer a thing of the future. it's real and it works!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect!
on July 30, 2024
Posted by: DGunslinger
[This review was collected as part of a promotion.] Samsung user since Galaxy S3. Current phone: S24 Ultra. Have used Original buds, buds 2 pro and now buds 3 pro. Primary use cases: music and lots of phone calls and meetings on my phone.
However, I can certainly say that the overall experience of the buds 3 pro paired to a Galaxy device, is better than anything I have experienced so far. Details in the points below
The sync is so smooth, the ecosystem integration (with Tab S8 plus and S7 Ultra that I also own) is seamless to the point it is mildly annoying now to have to pair with anything else.
The sound quality is near perfect. The ANC is flawless, even when talking to others. I have taken calls in busy casinos, airports, and noisy stadiums. Not one of my friends/colleagues at the other end could ever hear much more than my voice. Also the feature of letting you hear your own voice while on calls is fantastic. The music sound great, and the EQ settings allow you to personalize your experience.
The touch controls are very intuitive and responsive.
I am waiting for the new Galaxy AI features announced with the fold and flip lines to come to the S24 Ultra soon. They looked pretty cool with the buds3 pro.
The only 2 things I docked the one star for are:
1. The triangular stems are a nightmare to hold and put the buds back into the case. I keep dropping and fumbling
2. Even with the new design, the fit causes ear fatigue with prolonged use. Mind you, it's way better than other in ears I have used, but not for all day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones
on July 30, 2024
Posted by: Coop25
[This review was collected as part of a promotion.] Love using these. The sound is amazing, they look really cool and the new features really are helpful. The Adaptive Sound makes everything so easy. The Galaxy AI translate is borderline magic. Highly recommended 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the buds3 pro!
on July 30, 2024
Posted by: TheTireGuy
[This review was collected as part of a promotion.] The upgrade from buds 2 pro to buds 3 pro is absolutely outstanding. I love the buds3 pro!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Changes Made!
on July 30, 2024
Posted by: TheAllenEffect
[This review was collected as part of a promotion.] The buds this year are much improved from the previous model. The stick on the end helps with the mic, and the overall case design is much better quality! I keep them on my jeans for easy access!
Value
5
Written by a customer while visiting Samsung US