Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Average customer rating
4.4
(14,818 Reviews)
Rating breakdown 14,818 reviews
5 Stars
10,185
4 Stars
2,429
3 Stars
1,031
2 Stars
561
1 Star
612
77%of customers recommend this product.
(
3,499 out of
4,528)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Buds3 Pro Wireless Earbud Headphones - Silver
Posted by: Roko621k
from New York
Expertise:Expert
Verified Purchase:Yes
I guess I got lucky, I got them early. What can I say, I got a perfect unit. I love them, so many good things about these buds. The sound is amazing, once I did my custom EQ, I am not a heavy bass person, you miss to many things in the background with the bass up. You can identify each and every instrument when turning down the bass.
The killer feature on these buds is VOICE COMMANDS without a wake word. I did have a problem with music skipping to the next track in my Playlist with a popping sound, a song would never finish before I would hear the pop then it would skip to the next track. I fixed it by turning off voice commands then turning it back on. Super comfortable to wear for long stretches!
The killer feature on these buds is VOICE COMMANDS without a wake word. I did have a problem with music skipping to the next track in my Playlist with a popping sound, a song would never finish before I would hear the pop then it would skip to the next track. I fixed it by turning off voice commands then turning it back on. Super comfortable to wear for long stretches!
They are the best buds I have ever owned and I have had many.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vald
from Tampa, FL
Expertise:Intermediate
Verified Purchase:Yes
Bud pro 3 is a significant improvement over bud pro 1. Fit, sound and anc features. The only issue I have is limited functionality for iOS. The only other issue is the style looks cheap.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: The Bx Kid
from Bronx NY
Expertise:Intermediate
Verified Purchase:Yes
Great fit, great bass, great noise canceling, & great ambient sound.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Robert
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Didn't think I'd like them due to the stem design but these new buds are excellent, upgraded sound quality from my buds pro 2, very comfortable and new features and gestures and the added custom Eq.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Scott
from Bristol, Ct
Verified Purchase:Yes
These are definately a step up from the buds pro I had before. The sound is great. For something so small it has good bass. They fit my ear exceptionally well. Very comfortable fit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Arun
from Boose, ID
Expertise:Expert
Verified Purchase:Yes
Everyday I had problems with Buds 2 Pro's fit in my ear. Buds 3 Pro has completely changed that. Love it and extraordinary noise cancellation and Ambient Sound. The charge drains a bit quickly but I can compromise charge over fit. Loving it so far !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tomas
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the buds pro 2. The bass upgrade is very noticeable. The connection speed and consistency have also gotten better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: BGeorge
Verified Purchase:Yes
This doesn't stay in the ear. Tried all three sizes and says poor fit. The small size end broke off had to pry out.
Response from Samsung USBy Social Commerce, August 12, 2024
Hey BGeorge, we appreciate your feedback on your Samsung Galaxy Buds3 Pro. We understand how valuable and crucial the ideal fit of your earbuds is to you every day. We have shared a link to an article to help our customers with these redesigned earbuds, and recommend performing a fit test with your earbuds in your ears, and connected to the Samsung Wearables App. Lastly, we have shared a video to help you change the ear tips with ease, and to the Samsung Support Team if any of these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Replacing the ear tips on your Galaxy Buds3 Pro for a perfect fit
https://www.youtube.com/watch?v=i3SBh9ySfgA
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US